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  • Posted: Jul 25, 2025
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
    Read more about this company

     

    CRM Business Analyst III

    About the role:

    • We are looking for a highly skilled Salesforce Senior Business Analyst / Feature Analyst to join our dynamic team. In this role, you will act as a crucial link between business needs and technical solutions, serving as the primary liaison between stakeholders and the Salesforce development team. You will lead the comprehensive analysis, design, and implementation of Salesforce features, ensuring that solutions are scalable, user-friendly, and aligned with our business objectives. The role will form part of our Business Bank and offers a unique opportunity to influence and grow. 

    Our ideal candidate has:

    • 7+ years working experience as a BA in a wide variety of situations, contexts and complexities.
    • 2+ years of Banking/Financial Services Industry Knowledge
    • 2+ years working as a Salesforce Business Analyst/Solution Analyst
    • Strong understanding of Salesforce Financial Services Cloud
    • Must be capable in using a variety of techniques and completing business analysis tasks independently.
    • Business and data analysis
    • Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
    • Functional and business process design
    • Communication and translation of information across business and technical environments (Interface between business and Technology)
    • Design of evidence-based best practice solutions
    • Stakeholder engagement and collaboration
    • Project Management principles and relevant development lifecycle experience
    • Agile development lifecycle principles and experience
    • Understanding of systems and the Systems Development Life Cycle (SDLC)

    Skills:

    • Analytical Skills
    • Interpersonal & Relationship management Skills
    • Communications Skills
    • Facilitation Skills
    • Negotiation skills
    • Planning, organising and coordination skills

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

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