Aramex is a provider of comprehensive logistics and transportation solutions. Established in 1982, as an express operator, Aramex rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Our range of services includes international and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions. At Aramex, our unique business model and commitment to innovation drive every strategic decision
The CRM Executive is responsible for managing customer relationships through the effective use of the Customer Relationship Management (CRM) system at Aramex. This role focuses on enhancing customer satisfaction, retention, and loyalty by analyzing customer data, facilitating communication, and supporting marketing initiatives.
Job Description
Scheduling of business appointments with clients base/book
Achieve individual targets
Maintain existing business
Identify & grow client base and revenue through selling of additional supply chain products
Establish customer needs, developing opportunities and grow customer base
Update call and Salesforce reports
Prepare and present proposals and presentations to clients
Effectively and efficiently deal with client queries
Identify and escalate possible threats to existing business
Job Requirements - Experience and Education
Minimum requirement is a Matric (Grade 12) qualification
Bachelor's Degree or similar qualification and/or experience
3 Years corporate experience in managing a portfolio of clients (if senior position 5 years)
Need to have worked for reputable corporates
Proven track record of having made target
Industry experience advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 driver’s license and own reliable transport
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail