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Content+Cloud is one of the UK’s leading technology services, solutions and support providers, with a passion for helping ambitious organisations and their people to succeed. We believe in helping to create a world in which organisations grasp all that technology can offer, improving results and the experiences of their people. We work with a wide r...
Description
The CSOC Analyst role is part of the Cyber Security Operations Centre (CSOC) and sits within the Security & Networks area of Content + Cloud. The candidate will be an active player within the Cyber Security Operations Centre (CSOC) using a variety of SIEM and security toolsets to meet the requirements of the business and its customers.
This is a hands-on role and requires a broad technical knowledge, skills and abilities. Although the focus is on Cyber Security, knowledge and/or experience of modern IT systems and infrastructure is advantageous to assist with the development and continuous improvement of the security platforms within Content + Cloud and its customer’s environments.
Requirements
Work within a multi-disciplined CSOC team identifying, owning, progressing and resolving security incidents.
Perform the prompt and effective triage and investigation of security events and incidents applying sound problem solving methods to determine scope, urgency, and potential impact.
Provide technical support for the identification and response to events or incidents of a suspicious or malicious nature, and apparent security breaches.
Work with internal and external stakeholders to resolve computer security incidents and vulnerability compliance.
Drive customer satisfaction and continuously seek to improve operational performance
Maintain a continuous understanding of the threat landscape with in-depth knowledge around threat actors, TTPs and vulnerabilities
Health and Safety
To comply with Health and Safety legislation, following Content + Cloud processes to ensure your own safety and the safety of others.
Essential
Excellent soft skills in the form of team working, problem solving and communication.
A keen self-starter who can evidence excellent customer service and can collaborate effectively.
Demonstrable experience working with SIEM technology, preferably within a CSOC / SOC environment
Demonstrable technical knowledge, skills and/or experience in intrusion analysis, and network and security investigation using a variety of security tools (EDR, DLP, AV, Snort, Wireshark, TCPdump etc.).
Working knowledge and experience of core security and infrastructure technologies (e.g. firewall logs, network security tools, malware detonation devices, proxies, IPS/IDS)
Strong knowledge of understanding of multiple operating systems.
Desired
Having achieved at least a BSc or MSc in Cyber Security incorporating Ethical Hacking, Digital Forensics or Information Security; or
One or more of the following industry certifications: CEH, GCIA, GCIH, GSEC, Security+, GCTI
Experience in secured cloud architectures (Azure, AWS) and engineering solutions
Formal experience in Digital Forensics or experience using EnCase, FTK Imager or similar
An awareness of cyber security related standards and regulations, for example, NIST, CIS, ISO 27001 and PCI DSS
Benefits
Job Type: Permanent
Role based out of our Century City offices (currently working remotely)
40 - 45 hours per week
Retirement Fund & Medical Aid
Death, Funeral and Disability cover
20 days’ annual leave + Birthday Leave & Wedding leave (5 additional days towards your honeymoon)
Multiple HIIT, general fitness, yoga and meditation classes run virtually each week! (In addition to other wellness events and other social activities...)
Continual professional development plans
All recruitment and selection for Content+Cloud is guided by the principles of our Employment Equity Plan
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