Customer Engineer - Building Management Systems at Schneider Electric

Job Description

• Responsibilities of this position include, but are not limited to, the following:

Technical Level

• Building management and control systems configurations commissioning.
• Leading the deployment of Building Automation Systems Integrations.
• Engage and coordinate with commissioning specialists to ensure as-built project documentation.
• Create and facilitate the maintenance of appropriate technical documentation.
• Develop customer notifications when changes to the systems are made.
• Plan and execute maintenance programs for the data centre environment for post installations SLA’s.

Sales Level

• Act as a technical consultant to customers to find optimal solutions for their needs.
• Generate decisions on technical feasibility in coordination with customers, sales & marketing as well as specialists in Southern Africa
• Consult with customers to create custom-fit solutions and act as technical advisor.
• Become sales lead in proposals and strategies for Data Centre Power and Buildings automation opportunities, products and solutions.
• Present entire system solutions as well as individual products to customers and consultants.
• Plan and implement training and coaching for customers, consultants and sales teams.
• #LI-MD1

Qualifications

Background & Skills Required:

• Bachelor’s Degree or equivalent in Electrical or Mechanical Engineering.  Alternatively, extensive industry experience will be considered in Building Automation/HVAC controls.
• 7 or more years relevant experience, particularly in Data Centre environments or similar specialized and controlled environments.
• Applicable work experience with software, and/or electronic engineering.
• Software aptitude/awareness is important as solutions are configurable products. Any experience in programming, configuration software development would be beneficial.
• Working knowledge of control systems, electrical/electronic systems protocols and methods.
• Must be able to work in a team environment and possess strong communication and interpersonal skills.
• Business travel required up to 50%. 
• Experience in Building Management Systems withing the Data Centre environment
• Outgoing individual who can build relationships with customers, services, projects and consultants.
• Capable of engaging in hands-on work that demands focus and attention to detail.

To succeed in the position, you need to have:

• Ability to work in a growing business environment and matrix organization.
• Effective communication skills across teams and borders.
• Down-to-earth approach in working with team members and customers.
• Strong cross-cultural skills.
• High flexibility to react to changing requirements.
• Strong technical and commercial skills
• Strong project management and coordination skills