Technician: Installations - Randburg at Tracker Connect (Pty) Ltd

Introduction

• Tracker requires the services of Installation Technicians in the Installations Department based at the Head Office in Johannesburg. This department is responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires the candidates complete all tasks schedule by the scheduling department efficiently and according to the set Tracker standards. The candidates will also be required to support the existing organization, the staff within the department, the different departments and the branches in the various regions when required. The candidates must be customer service driven and be able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidates must be well presented.

Job description

• Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses  and plant machinery.
• Perform the installations as per the set standard of quality.
• Perform the installations at a site convenient to the customer.
• Communicate with the customers regarding the installation process in a professional and courteous manner at all times.
• Complete all relevant documentation associated with the installation.
• Provide customer service in accordance with a set standard.
• Be responsible to determine and request additional 

Minimum requirements

• Grade 10. Matric will be advantageous
• PSIRA registered and active
• National Technical Certificate in Automotive Electronics/Motor Mechanic would be advantageous
• Minimum 3 years’ experience as an auto electrician, motor mechanic, installation of Tracking devices, vehicle      accessories and vehicle alarms.
• Valid driver’s license (not less than 12 months)
• Computer literate
• Be prepared to travel.

Required Competencies 

• Excellent administrative skills.
• Excellent fault-finding skills and techniques.
• Excellent Communication Skills
• Excellent customer service skills
• Self-disciplined and self-motivated
• Sharp Problem-Solving Skills
• The Ability to Work Within a Team
• Creative Thinking