Fresh Openings at Tracker Connect (Pty) Ltd

Introduction

• TRACKER requires the services of two Customer Services Representative for the Western Cape region. The successful candidates will be responsible for all related sales support duties for the Cape Town Sales Support Department.

Job description

• Process sales contracts received from clients, sales consultants and business partners
• Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians
• Scheduling of Business Service Requests as and when required
• Moving of technicians scheduled jobs as required
• Tech Support
• Maintaining efficiencies of technicians scheduled jobs
• Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
• Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
• Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
• Ensure that the Lead Sources and Pricing Sources are captured correctly
• Providing insurance certificates
• Assist and attend to incoming calls
• Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
• Provide service to both existing and prospective clients
• Ensuring both the company and the customers’ best interest is kept at heart

Minimum requirements

• Matric with at 2 years’ experience in an administrative role
• Previous experience is the logistics or tracking industries would be advantageous
• Proficiency in MS Office & Outlook
• We Got You. At Home. On Roads. In Life.

Deadline:20th January,2026

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Introduction

• Tracker’s Sales department in our Polokwane Office requires a Dealer Sales Consultant to promote TRACKER and to meet sales targets. TRACKER requires a self-starter with an outgoing personality who can communicate confidently on all levels. As this position involves travelling, a valid Driver’s Licence is essential.

Job description

• Achieve Sales and Operational Targets set by Management.
• Administration of Sales Contracts.
• Ensure all stock is fitted on Pre-Fit Dealers. Focus and Increase Retail sales
• Ensure to meet % on COO Ratio as per HO agreement. Ensure all Cancellations and Transfers are done correctly.
• Facilitate Growth of Installations at Fitment Centres.
• Maintain Weekly set Call/Visit rate as set per Management.  Physical Visits
• Monthly Reviews with Dealership Management and Fitment Centres
• Maintain Dealership Profiles.
• Provide and Follow up service on Existing and Prospective Clients.
• Attend to Walk In Customer as requested.
• Maintain and Ensure Audits are done correctly and submitted on time as per arrangements from HO.
• Complete Weekly and Monthly Reports, Correct and on time.
• Secure New Business from Dealerships.
• Provide Policy/Product information to Dealerships, FC's
• Dealer Presentations, and Regular Training sessions.
• Focus on Area and Market Penetration.
• Query and Account Resolution.
• Attend to point of Sale Material at Dealership and Fitment Centres.
• Attend to necessary Administration.
• Attend to occational after hour functions.
• Embrace Service Excellence.
• On Going looking for new Dealerships to On-Board
• Assist with any other tasks or duty assigned to you by the Manager

Minimum requirements

• At least 5 yeasr Sales Experience in Automotive/Dealer Markets
• Completion of recogized formal Sales training courses or relevant experience.
• Computer Literate: MS-Office suite
• Excellent presentation and negotion skills
• Excellent Communication, organizational and Time Management skills
• Customer and Service Orientated
• Proven Track Record of sales Targets Achievement
• Self-Motivated, Solution Driven, and Passionate about Sales
• Valid Driver's Lisence with Company  Vehicle.

Deadline:20th January,2026

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Introduction

• Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team. Cape Town Office

Job description

• Marketing of Tracker to both existing and prospective clients.
• Establishing, building and maintaining relationships with our various partners.
• Contract administration, feedback and daily statistical reporting.
• Ensure that Customer Service standards are maintained in a highly pressurized environment.
• Provide service within the region as well as other departments/regions/staff within Tracker.
• Meet/exceed targets.
• Data capturing.
• Follow up leads/queries.
• Scheduling fitments of Tracker units.
• Liaising with technicians regarding appointments.
• Rescheduling of appointments.
• Checking/Maintaining high Quality of schedules.
• Monitoring effective utilization of Tracker technicians.
• Outsourcing of work to Fitment centres.
• Maintain local and regional Scheduling Relationships.
• Management of potential cancellations.
• Taking ownership of all queries received and calls taken and assisting the client within our SLA’s

Minimum requirements

• Matric with at least 1 year Contact Centre experience.
• Must have 1 year Customer Service experience
• Data Capturing 
• Bilingual (English and Afrikaans) advantageous.
• Computer literacy.
• Excellent typing and accurate data capturing skills.
• Excellent communication skills including excellent telephone manner.
• Analytical skills.
• Ability to work under pressure.
• Feel confident to have all calls voice recorded.
• Excellent time management - Work with time controls.
• High levels of self-discipline.
• Be able to work independently.
• Must resides in Cape Town.

Deadline:20th January,2026

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Introduction

• Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre.

Job description

• Managing the courier process at Head-office
• Compilation of weigh-bills for Finance
• Submitting purchase orders for courier timeously
• Quality control, receiving and distribution of parcels daily
• Arrange and train back-up to the role when it is required 
• Communication to impacted parties regarding change in process
• Manage and issue approved incentives via the electronic rewards program.
• Request and manage monthly incentive budget allocation per Department.
• Procurement Support: Ordering supplies and managing vendor payments.
• Reconciliation of credit card spending.
• Keeping record of payments and critical information
• Drive, organize & execute monthly Rewards & Recognition events.
• Load purchase orders for managers as required.
• Manage ad-hoc requests to obtain quotes within 24-hrs
• Minute taking, distribution as and when required.
• Ordering of beverages, controlling walk-in client refreshments
• Compilation of documents
• Compilation of the Call Centre organogram monthly
• Update emails groups as required.
• Calendar Management: Scheduling meetings, appointments, and reminders while avoiding conflicts.
• Email and Communication Handling: Filtering, responding to, and organizing emails and calls professionally.
• Document Preparation: Drafting reports, presentations, and correspondence.
• Filing and Record Keeping: Maintaining organized digital and physical records for easy retrieval.
• Co-ordination and driving of Call Centre communication and projects pro-actively, display initiative to create communications.
• Drive new employee welcoming monthly.
• Set-up new employee engagement with Executive
• Stand-in and back up to Executive PA’s

Minimum requirements

• Matric
• Certificate in administration or secretarial
• Proficient in Microsoft Excel, PowerPoint & Word

Behavioural competencies

• Initiative
• Creative
• Result driven
• Persistence
• Conflict Management
• Customer focus
• Good communication skills
• Self-starter
• Pro-Active
• Attention to detail 

Fit to Tracker Culture

• Care
• Accountability
• Respect
• Excellence

Deadline:21st Janary,2026

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Introduction

• The Sales Consultant is responsible for driving Tracker product sales through intermediary partners, building strong relationships with key stakeholders, and ensuring consistent visibility of the Tracker brand. The role includes managing targets, conducting training, and supporting administrative processes to achieve business objectives.

Job description

• Grow sales and market share through consistent engagement with intermediary partners (dealerships & fitment centers).
• Build strong partner relationships through regular on‑site visits and structured call cycles.
• Deliver product and process training to partner staff to boost sales performance.
• Handle/facilitate all partner queries, lead fulfilment and manage essential reporting.
• Track partner performance daily and act on opportunities to improve sales results.
• Travel extensively within the region. This is a field‑based role requiring daily visits to multiple partner sites.

Minimum requirements

• Matric (Grade 12) required; tertiary qualification in Sales/Marketing advantageous.
• Minimum 2–3 years’ proven B2B field‑sales experience, specifically calling on intermediary partners (e.g., dealerships, fitment centers, channel partners, distributors, or similar third‑party sales environments) to drive market share growth.
• Demonstrated success in managing and growing a territory of intermediary business partners, with the ability to influence their sales behavior and increase their sales contribution.
• Proven track record of acquiring new intermediary partners, reactivating dormant ones, and improving sales penetration within existing accounts.
• Experience delivering value‑based sales presentations to business owners, managers, and key stakeholders across multiple partner types.
• Automotive, telematics, or channel‑driven sales experience is advantageous — though strong B2B hunters with partner‑relationship sales experience from other industries will also be considered.

Deadline:19th January,2026

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Introduction

• Tracker requires the services of Installation Technicians in the Installations Department based at the Head Office in Johannesburg. This department is responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires the candidates complete all tasks schedule by the scheduling department efficiently and according to the set Tracker standards. The candidates will also be required to support the existing organization, the staff within the department, the different departments and the branches in the various regions when required. The candidates must be customer service driven and be able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidates must be well presented.

Job description

• Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses  and plant machinery.
• Perform the installations as per the set standard of quality.
• Perform the installations at a site convenient to the customer.
• Communicate with the customers regarding the installation process in a professional and courteous manner at all times.
• Complete all relevant documentation associated with the installation.
• Provide customer service in accordance with a set standard.
• Be responsible to determine and request additional 

Minimum requirements

• Grade 10. Matric will be advantageous
• PSIRA registered and active
• National Technical Certificate in Automotive Electronics/Motor Mechanic would be advantageous
• Minimum 3 years’ experience as an auto electrician, motor mechanic, installation of Tracking devices, vehicle      accessories and vehicle alarms.
• Valid driver’s license (not less than 12 months)
• Computer literate
• Be prepared to travel.

Required Competencies 

• Excellent administrative skills.
• Excellent fault-finding skills and techniques.
• Excellent Communication Skills
• Excellent customer service skills
• Self-disciplined and self-motivated
• Sharp Problem-Solving Skills
• The Ability to Work Within a Team
• Creative Thinking 

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Introduction

• TRACKER requires the services of a Business Sales Manager to promote TRACKER to the industry and to meet regional sales targets. The objective is to provide a high level of visibility and support in order to increase sales from Business customers and Partners and at the same time, ensure cost control to budget within the channel. The candidate must develop and nurture good relationships as well as represent and project the business interest and image of the company at all times.

Job description
Key roles and responsibilities: 

• Driving sales in the region from Business customers and Partners, with a focus on new business initiatives.
• Managing and motivating the entire sales team to achieve individual and regional sales targets.
• General management of all policies, processes and systems relating to sales at regional level, such as activity levels, customer management, commissions, fuel and vehicle usage, etc.
• Manage the provision of services to existing customers and partners and follow through on resolution of queries and service-related issues.
• Support and manage the sales team in the provision of customer service excellence in the region.
• Manage the administration of contracts at regional level.
• Manage the regional sales and financial budget for the business channel.
• Manage the regional sales reporting mechanisms for input into overall regional and company reporting, through accurate weekly, monthly and adhoc reporting.
• Assisting the Head of Region in increasing Tracker’s market penetration.
• Attend industry, company, customer and partner meetings and events.

Minimum requirements
Qualifications and experience required:

• A relevant B degree or equivalent qualification will be advantageous.
• At least 5 years Sales and Marketing experience.
• At least 3 years sales management experience in a target driven environment.
• Effective people management skills and must have experience in managing a team of at least 5 sales consultants.
• A high level of business acumen and analytical skills.
• Strong presentation skills to partners and customers.
• A strong personality with a passion for sales and people.

Deadline:23rd January,2026