Customer Engineer (Technical Sales Executive) at Deimos

What you'll be doing in the role

• Technical sales & lead generation

• Daily sales administration 

• Drafting proposals for professional services and reseller teams

• Building and maintaining relationships with current and prospective clients

• Supporting senior customer engineers with Google Workspace deployments

• Take on a supporting and leading role, depending on requirements and context

We are looking for someone with

• A technical sales background 

• Strong verbal and written communication skills 

• The ability to identify customer/product fit and cultivate sales leads or opportunities

• A strong interest in the IT and technology industry

• The ability to quickly learn technical product details

• An interest in getting involved in the implementation process for clients

• Experience with Google Workspace Administration, Microsoft Exchange & Active Directory will be advantageous.

About you

For us to achieve our ambitious vision together as a team, It is important for our Martians to lead at all levels, be self starters who take initiative and put their hands up for challenging tasks. A growth mindset is important to us and we encourage all our Martians to openly share knowledge, support and help each other, ask questions, get creative with new technologies and learn from setbacks.

Becoming a Martian means:

• Comfortably working and learning from a fully remote, culturally diverse team based predominantly in South Africa and Nigeria.

• Being an open, honest and respectful communicator.

• You enjoy asking questions, identifying areas of improvement and proposing solutions, no matter your job title or whether you have been with us for a day, a month or years!

• You are a self-starter, taking initiative and being comfortable operating independently.

• You thrive in a fast paced environment, where change is constant.

• You find it exciting to work with various clients, from different industries, each with a different problem for you and your team to solve.

• Intentionally sharing tech and industry trends that excite you with your peers.

• Seeking continuous feedback and actively taking steps to continuously grow personally and professionally.

What do we do to ensure we provide our Martians what they need to thrive?

Consistent and transparent information sharing at all levels to ensure everyone has the context and information needed to promote an inclusive working environment, where everyone knows the impact of their contribution on the company's performance. At the same time, everyone is encouraged to speak up and we promise to listen intently to our Martians, regardless of their job title or seniority, to ensure we always do our best to encourage a great working environment where everyone can reach their full potential.

Everyone is connected and interacts freely on a regular basis, all the way from our Senior Leaders to our interns. We don't allow egos or job titles to get in the way. Everyone is helpful and will make time to respond and support each other. We are one team, with one mission. Our people elevate those around them so we all succeed together.

Knowledge sharing and continuous improvement is part of who we are and what we do. We have knowledge sharing sessions, Software and SRE guilds happening on a regular basis where we learn new best practices, let go of ineffective practices and debate what new technologies should be used within Deimos.

Want to know what you get by joining us?

• Become a member of a team where we value each individual's contribution from day 1 and empower you to make suggestions, get involved and do what you love most!

• Flexibility and the freedom to work from anywhere you choose and feel you thrive best. Cabin fever gets real, and we do have a small office in Cape Town for those in the area who want a change of scenery. 

• Work-life balance where you are not expected to work over weekends or after hours.

• A forward thinking remote company that knows how important it is to stay connected as one team, by providing social platforms for employee engagement, virtually or in person. 

• A monthly work from home allowance which you can use to set yourself up to work comfortably from home. Whether that is pens, notebooks, new headphones or work snacks!

• Medical insurance contribution because your health is important to us.

• A laptop for you to do your best work on.

• Access to a study assistance and time-off that can be used for certifications and other professional development opportunities aligned to your career aspirations.

• Become part of  a team of exceptionally clever and talented people who like to share their knowledge and learnings.

• We support your career growth and love setting you up for the future! We want you to succeed and will continue to support you, even after you leave.