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  • Posted: Apr 16, 2026
    Deadline: Apr 27, 2026
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  • Lesaka empowers underserviced Southern African consumers and merchants to fulfil their potential by delivering innovative financial services and other business services focussed on their specific needs.
    Read more about this company

     

    Customer Experience Change Manager - Lesaka ( FinTech)

    Primary Focus

    • To drive the adoption and successful execution of customer experience initiatives by leading change management, communication, training, and stakeholder alignment, ensuring consistent delivery and continuous improvement of merchant experience outcomes.

    Experience & Qualifications

    Minimum Experience

    • 5+ years’ experience in change management or customer experience roles
    • Proven experience driving large‑scale adoption initiatives

    Preferred Experience

    • Experience within fintech, payments, or customer‑centric environments

    Qualifications

    • Degree in Business, Human Resources, Communications, or a related field
    • Prosci or ACMP certification preferred
    • PMP or PRINCE2 certification advantageous

    Closing Date 17 April 2026

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Lesaka Technologies on lesakatech.simplify.hr to apply

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