Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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To manage marketing data requirements according to specified criteria
To support business data requirements for auditing, forensics and financial reporting
To ensure that CRM systems development, corrections and enhancements adhere to quality requirements
To support the call centre and CRM IT department by investigating and making recommendations (systems enhancements and actions) on customer issues
To advise marketing and CRM IT on better processes and data enhancement to maximise customer data integrity
To review cashback statement data integrity (systems, offers and cash pay-outs) and assist with managing the final processing stage of data extraction and validating post statement statistical reports
To do various ad hoc analysis as required by the business
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