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  • Posted: Dec 17, 2025
    Deadline: Dec 24, 2025
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  • Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next g...
    Read more about this company

     

    Customer Service Advisor

    Job Description

    • Are you looking for an opportunity to jumpstart your career in the International Sales industry? 
    • Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign. 
    • You will earn uncapped commission plus a basic salary of R8500. 
    • This opportunity is for those who enjoy working at night as well as weekends (Saturdays, Sundays & Public Holidays) with a night shift allowance and subsidized company transport for night shifts. 

    You’ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you’ll become part of a community of like-minded individuals who become friends for life.

    What you will need for this Role:

    • 12 months Customer Service BPO with upselling (essential)
    • Experience with working Night Shift/USA hours  
    • Proficient in English verbal and written communication 
    • Passed Grade 12 
    • A clear criminal record 
    • Computer literate 
    • Have a passion for sales 
    • Are self-motivated and highly responsible 

    What’s in it for you
    In this role, we offer benefits that help you support your unique lifestyle:

    • A monthly salary of R8 500 
    • Uncapped Commission 
    • Medical aid for the main member / Medical Insurance for the employee and two dependents 
    • Pension Fund 
    • Group life cover 
    • Subsidized transport 
    • Fantastic Employee Assistance Programme (EAP) 
    • Access to financial well-being sessions, will-writing sessions and stress management sessions 
    • Team building and upskill training opportunities 
    • Interactive and inclusive company culture 
    • Access to our world-class cafeterias and recreational areas 
    • Access to our on-site nurse 

    What you will do in this role

    • Offer customers additional products whilst providing an excellent service 
    • Establish customers’ needs to in order to sell the right product 
    • Assist customers with promotional enquiries 
    • Responsible for retaining customers and selling additional products and services 
    • Providing excellent customer experiences at all times 
    • Verifying and updating customer information 
    • Work toward targets aligned to KPIs 
    • Taking ownership of high-profile, escalated cases from beginning to resolution 
    • Consistently applying agreed behavioural and compliance standards 
    • Sharing knowledge and skills with other members of the team 
    • Proactively offer solutions to any issues or concerns that customers might face

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Concentrix on cnx.wd1.myworkdayjobs.com to apply

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