Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our French customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
What are your hours?
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns operating within 24 hours Sunday to Monday. You will receive your work schedule at least 2 weeks in advance and your shifts may change every couple of weeks. You may be required to work national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date.
BASIC QUALIFICATIONS
What qualifications do we need from you?
What strengths will you bring?
Build your CV for free. Download in different templates.
Join our happy subscribers