Customer Service Duty Manager at British Airways September, 2023

- Customer Service Duty Manager at British Airways
- View Jobs in Aviation / Airline / View Jobs at British Airways
Posted: Sep 11, 2023

Deadline: Not specified
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A career with British Airways isn't all about being in the air as a pilot or one of our cabin crew. We have over 40,000 people in all kinds of roles and business areas, all going above and beyond to deliver our promise to around 37 million customers every year. Our complex business is always evolving too, offering huge scope and wide range of possibilities f...
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Customer Service Duty Manager
- Job Type Full Time
- Qualification
- Experience
- Location Gauteng
- City Johannesburg
- Job Field Customer Care
About the Job

About the role :
- The Customer Service Duty Manager will support the Airport Manager (APM) in the delivery of the British Airways (BA) airport operation, ensuring corporate and legislative safety and security standards are adhered to, monitoring local Service Level Agreements (SLA) and performance managing all local suppliers. To provide deputy reporting official coverage in the event of any serious incident/accident involving BA. To develop and own relationships with airport authorities, state authorities, British embassy, etc. and to support the APM in representing BA at an AOC level.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities

Right to Work
- You must have to right to work and live in South Africa.
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Method of Application

Interested and qualified? Go to British Airways on careers.ba.com to apply

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