Customer Solution Engineer - Elevators & Escalators at KONE

Are you the one?

• Diploma, or higher, ideally in Mechanical Engineering or equivalent;
• Minimum 3-5 years of experience in the manufacturing industry in design and layout drawings;
• Auto Cad 2D qualification and experience with 3D Auto Cad or Inventor will be an added advantage;
• Holistic knowledge of products and delivery process, handling tension between sales and supply;
• Full support of the Salesperson/Field Operations by analyzing customers’ technical needs for special engineered contracts and large contracts; 
• Develops proposals outlining how KONE’s products can provide clear solutions to meet these needs;
• Ensure that the proposed solution fulfills the codes, regulations and safety requirements;
• Customer contact for technical questions with potential participation in planning / specification meetings;
• Organize the order documentation and order confirmation while managing the drawings and related documents;
• Work on SAP and continually track and update milestones;
• Good technical understanding of product and service solutions that meet the customer expectations;
• Accountable for solution engineering and driving KONE integrated solutions;
• To thoroughly execute local and regional supplier agreements;
• Ownership of nominated contracts and audits on supplier quality;
• To lead negotiations with the sales team with a good understanding of sales dynamics;
• To thoroughly execute local and regional sales agreements;
• Unfortunately on applications from South African Nationals may be accepted.

What we offer:

• Great dynamic team promoting a collaborative environment;
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work;
• Comprehensive learning and development programs covering a wide range of professional skills;
• Engaging job with position description and clear targets;
• Regular feedback through performance discussions;
• Opportunities for individual development;
• Mentoring and coaching programs;
• Flexibility, trust and respect;
• Value-based culture, behaviors and ethics;
• Sustainability and innovation;
• Working for a successful organization.