Customs Brokerage Rep I at UPS

Job Description:

Position Summary:

• To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
• Client (Internal/External): Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners
• Specific output or services: Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification) Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing) Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications

• required 6 months to 2 years of experience
• High school degree Bilingualism required - intermediate level (in Quebec Only)
• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system Basic computer skills