At Toll, we’re on a mission to help move the businesses that move the world. And that’s exactly what our people do every day. With over 130 years’ experience, and a network spanning 50 countries, 1,200 locations and 40,000 staff, we have the scale - and smarts - to solve any logistics, transport or supply chain challenge. At Toll, we do more than just ...
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We are looking for someone to lead in country engagement for CW1 deployments and lead additional deployments in new countries.
Provide thought leadership on the CargoWise One (CW1) application portfolio, taking a lead role in the engagement of regions to ensure business demands are met and business value is delivered in a cost effective and timely manner.
About you:
Understanding the features and benefits of CW1 in order to maximise use, adoption and optimisation
Supplement existing CW1 knowledge by proactively understanding upcoming features and benefits
Share knowledge and proactively upskill offshore support providers with specialist module knowledge
Maintain a highly effective support framework for the CW1 portfolio of applications
Take an active role in the initial implementations and ongoing upgrades of CW1 deployments within the region
Investigate and analyse deviations to agreed support service levels with offshore providers service level
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