D365 F&O Functional Consultant at Salt South Africa

ROLE OVERVIEW

• The Microsoft Dynamics Functional Analyst – Finance position plays a key role in identifying, analyzing and translating business requirements and processes into D365 F&O technological solutions. S/he provides guidance to the various stakeholders on how Microsoft Dynamics 365 Finance and Operations can best answer their requirements, perform fit-gap analysis and build the Functional Design Documents required for a successful D365 F&O implementation (Reports, Interfaces, Conversions, Extensions and Workflows). During the project development phase, the functional analyst will configure the project and operational environments according to the needs identified during the conception, solution redesign, support the development team and provide demos. S/he will support the development of the testing, planning and execution of the required tests while ensuring the delivery of the integrated solutions answers the business needs. S/he has excellent communication skills in addition to extensive knowledge of functional analyst professional practices and strategic business acumen. S/he will work closely with business partners, analysts, architects, the development team and managers.

SPECIFIC RESPONSIBILITIES

• Collaborate with business stakeholders to understand, document, and analyze functional requirements.
• Translate business requirements into effective Microsoft D365 F&O solutions, including configuration and design for module integration
• Facilitate the implementation and support of Microsoft D365 F&O to enhance business processes while resolving complex situations and handling operational escalations.
• Identify and conduct required testing, including defining/supporting acceptance testing and gathering feedback from pre-release testers.
• Participate in each phase of full-cycle Microsoft D365 F&O implementations and organize working sessions with different stakeholders and team members.
• Provide user training and documentation on specific solutions to ensure effective use of systems.
• Collaborate with the technical team to ensure effective implementation and integration with other systems.
• Maintain up-to-date knowledge of Microsoft D365 F&O and related software applications.
• Provide end-user support and troubleshooting for Microsoft D365 F&O ERP system.
• Conduct business process analysis and identify key areas for improvement.
• Monitor and actively resolve incidents, service requests and demand items through the Lallemand ITSM Framework
• Configure, chart of accounts, financial dimensions, posting definitions, period close, allocations, journals
• Configure vendor setup, invoice journal, payment proposal, workflows
• Configure ccustomer invoicing, cash receipts, credit and collections
• Configure asset acquisition, depreciation books, transfers, and disposals
• Configure Bank reconciliation, payment processing, positive pay, sales/use/VAT tax configuration, withholding tax, and Tax reporting
• Experience with Electronic Reporting (ER) framework, and intercompany accounting setup

WORK EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Bachelor’s degree in computer science or accounting and or equivalent work experience.
• Minimum 3 years’ experience in Microsoft Dynamics 365 Finance and Operations implementations, or equivalent
• Knowledge of the Microsoft Dynamics 365 Finance & Operations -Finance module
• Proven ability to identify and formalize business needs, convert them into instances of use, user case histories and/or test cases.
• Proficient in the use of Microsoft Office Suite
• Microsoft Dynamics 365 certifications are an asset

DESIRED SKILLS AND ABILITIES

• Solid problem-solving skills.
• Strong analytical and information processing skills.
• Experience with Exflow an advantage
• Ability to influence, persuade and initiate change.
• Ability to set priorities and to perform tasks in a fast-paced environment.
• Extensive background in a collaborative, team-run environment.
• Good judgment and discretion in dealing with sensitive situations.
• Excellent interpersonal and oral/written communication skills.
• Ability to navigate in complex situations.