Data Analyst at ClearScore

• You will be responsible for managing, enhancing and creating the dashboards and reports for the acquisition, engagement, and monetisation squads across the ZA business. Your role will involve delivering insights to help maximise user acquisition volume at the lowest cost while ensuring the quality of users acquired; engaging our current user base and help improving the efficiency of our business model.

What you will be doing:

• Improve and maintain dashboards to enable visibility and allow diagnoses of performance
• Identify any issues and pitfalls with our charts and improving them to set the team up for success and enable meaningful and clear insights
• Work through a backlog of enhancements and additions, collaborating with stakeholders to ensure that what is built is fit for purpose and re-usable.
• After the initial 6-12 months and getting more familiar with our ways of working, you will have the opportunity to expand your work to include analytics insights projects and tackle more questions that influence the strategy of the business.
• Working with the team to ensure data accuracy, understanding conversions and performance
• Encourage and facilitate a self-service mentality with various stakeholders

Skills We'd Love You To Have

• You have worked with SQL and have experience with visualisations/dashboarding tools (we use Domo, but we also consider people who have worked with other tools such as Qlik, Tableau or PowerBI)
• You have some experience in business intelligence analytics, and particularly building and maintaining dashboards
• You have good intuition and think about users, not just numbers, understanding some of the key drivers of churn, engagement and activation.
• You enjoy helping non-analysts to put data at the heart of what they do
• You can take complex problems, build hypotheses, then test them through data investigations and clearly present back findings and recommendations
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you, as an individual, can thrive.