Data & BI Support Analyst at Unique Personnel

Job Purpose:

• Work closely with the Business Intelligence (BI) Manager to transform raw, multi-source data into reliable, timely, and actionable insights. This role blends strong data fundamentals with modern AI-assisted analysis to accelerate delivery of dashboards, reports, and decision support

Key Performance Indicators:

• On-time delivery of dashboards/reports against SLAs.
• Data quality metrics: completeness, accuracy, reconciliation rates.
• Stakeholder satisfaction scores and adoption of dashboards. 
• Measured impact of AI-assisted insights (time saved, decision quality

Inherent Requirements    
Qualifications and Experience:

• Grade 12
• Tertiary qualification ( Degree/Diploma in Data Analytics, Information Systems, Statistics, Computer Science or related field)
• 2–4 years in a Data Analyst role supporting BI/reporting, ideally in operations or service environments.

Skills & Knowledge required:

• SQL (intermediate to advanced): joins, aggregations, etc. 
• Power BI: data modelling, DAX, Power Query; dashboard UX and performance optimisation.
• Excel (advanced): Pivot Tables, Power Query, data cleaning techniques.
• Nice to have: AI tool proficiency: Copilot/ChatGPT or similar for insight generation; prompt engineering best practices and result validation. 
• Nice to have: Think-Cell
• Analytical storytelling: turning data into clear narratives and recommendations.
• Awareness of data governance and privacy (e.g., POPIA)
• Exposure to Python or suitable alternatives to enable report automation

Personal Attributes:

• Communication: Clearly convey insights in reports, dashboards, and discussions using audience-appropriate language.
• Analytical & Problem-Solving Break down complex problems, identify patterns, and make logical decisions.
• Understand organizational goals and how data drives success. See the bigger picture when prioritizing analytics tasks.
• Collaboration & Interpersonal Work cooperatively, show empathy, and build strong stakeholder relationships.
• Present insights convincingly and align stakeholders on data-driven actions. Stay effective during changes in tools, processes, or priorities.
• Execution & Ownership Organize work, manage time, and deliver on commitments.
• Maintain high standards and persist until objectives are met. Follow through on agreed actions and take responsibility.

What Qualification    

• BCS Comp Science, Statistics, Mathematics