Data Centre Technical Manager - Durban at Bidvest Facilities Management

MAIN OUTPUTS

Maintenance Planning and Management

• Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance for:
• Medium voltage systems.
• Low voltage power distribution.
• Emergency power distribution.
• UPS power and distribution.
• EPS (Generators).
• Solar systems.
• Fire and Access systems.
• Gas suppression systems.
• HVAC systems.
• Mechanical systems.
• Infrastructure.
• Environmental control and monitoring systems.
• Data center power distribution up to cabinet PDUs.

Facility Operations Management

• Manage daily operations of data center facilities to ensure the optimal performance of power, cooling, and security systems.
• Monitor data center infrastructure and equipment using Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools.
• Identify and address potential risks proactively.
• Manage risks to maintain the required availability levels.
• Demonstrate and instill effective adherence to processes on infrastructure maintenance.
• Explore and recommend innovative methods, based on best practices, to bring about cost-effective solutions.

Team Leadership and Vendor Management

• Lead and develop a team of technicians, facilitating training and skills development. Monitor and report on team performance and utilization.
• Collaborate with procurement on external vendors and service providers for maintenance and repairs, ensuring compliance with service level agreements (SLAs) and quality standards.
• Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution.
• Manage back-to-back SLA agreements with suppliers and contractors.
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA.
• Organize monthly meetings with critical service suppliers and vendors.
• Manage back-to-back SLA agreements with suppliers and contractors.

Compliance and Safety Standards

• Ensure compliance with the Occupational Health and Safety Act (85) and Regulations.
• Ensure adherence to all South African regulatory requirements and safety standards for all systems in a data center environment.
• Conduct regular safety audits to verify compliance with industry best practices and local codes.
• Participate in health and safety protocols, including the proper handling of refrigerants and hazardous materials.
• Manage change control requests, including detailed scope of work documentation.
• Prepare for internal and external audits, issuing all necessary work permits (e.g., hot work, MV permits).
• Maintain comprehensive records of all compliance and health, safety, and environmental (HSE) documents, including monthly reports and updates to the Integrated Management System (IMS).
• Ensure that medium voltage switching procedures are compiled and adhered to by relevant competent person/s.

Power and Environmental System Management

• Oversee the maintenance and operation of critical power systems, including low-voltage, medium voltage, UPS, generators, and power distribution units (PDUs).
• Manage HVAC systems to ensure appropriate temperature, humidity, and airflow within the data center.
• Monitor energy efficiency and implement initiatives to reduce power and cooling costs.
• Emergency and Incident Response
• Develop and maintain incident response and disaster recovery protocols for maintenance-related emergencies.
• Coordinate rapid response efforts to infrastructure failures, collaborating with IT teams to restore full functionality with minimal downtime.
• Review incident reports and implement continuous improvement initiatives to mitigate future occurrences.
• Conduct regular emergency drills and engage in disaster recovery planning to minimize operational risks.

Budgeting and Reporting

• Prepare and manage the maintenance budget, optimizing resources for cost-effective operations.
• Track maintenance costs, forecast expenditures, and implement cost-control measures.
• Generate detailed reports on maintenance activities, equipment status, and key performance indicators (KPIs) to inform facility management.
• Explore and recommend innovative methods, based on best practices, to bring about cost-effective solutions.

People Management

• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees.
• Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support, and feedback.
• Manage performance and conflicts within subordinate employees and effect corrective actions, in line with company policies/procedure.,
• Ensure optimum utilization of available resources in various maintenance works.
• Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instructions.
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.
• Facilitate operational meetings and toolbox talks.
• Compile personal development plans, and disciplinary processes.
• Conduct investigations into incidents, including near misses and medical or fatal incidents.
• Perform tool inspections and monitor vehicle usage, conducting vehicle inspections as needed.
• Capture and approve overtime, ensuring effective time management.
• Responsible for training, coaching, mentoring and development of technical staff.

Project involvement

• Assist in the management of technical projects and provide technical support, where applicable
• Witness commissioning of installed equipment.
• Site specific requirements.
• Final sign off inspections.

Asset management and end-of-life management.

• Ensuring that equipment assets are managed in maintenance management system (SAP).
• Ensuring that equipment life cycle is managed, and client informed about equipment replacement requirements.
• Manage maintenance records and ensure all activities are accurately documented and accessible.

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• B-Tech or Degree in Engineering: Mechanical/Electrical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 10yrs relevant engineering experience in maintenance engineering, CRM, and Property Management
• Engineering maintenance, CRM, and Property Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• OHS Act, ISO 9001 Quality Management and Risk Management Systems
• Comply with National Key point security and client requirements