Database Content Administrator at Tourvest Destination Management

Description

This person will be responsible for loading rates, policies, and maintaining the Tourplan system, as well as tending to brand queries.

Responsibilities

DATA CAPTURING

• Capture of Rates & Policies
• Checking of rates and policies
• Extranet Loading
• Apply mark-ups to rates on Tourplan (Rate Maintenance)
• Assist with Allocation capturing/ Freesale when needed
• Scheduled Tours Loading when needed
• Loading of all agents
• Assist Loading of all suppliers when needed
• Assist Loading of Guides when needed

QUALITY CONTROL

• Always ensure a high percentage of accuracy within the database.
• Record keeping as per departmental procedures.

RATE QUERIES

• Maintain supporting documentation for rate loading.
• Advanced Business unit Support.

SUPPLIER RELATIONSHIPS

• Understanding supplier products and contracts.
• Develop knowledge on destinations and products.

AREA OF EXPERTISE

• Understand rate Distribution cycle
• Understand Agent brochure cycle
• Understanding of Supplier’s contracts

Qualifications and Expertise

• Matric (Grade 12)
• A Travel/Tourism qualification would be an advantage
• Knowledge of and experience using Tourplan is a requirement
• Strong MS Office knowledge is a requirement
• 2 years’ work experience
• Data loading experience would be an advantage
• Tour Operator experience

AREA OF EXPERTISE

• Understand rate Distribution cycle
• Understand Agent brochure cycle
• Understanding of Supplier’s contracts

Competency

• Tourplan
• MS Excel
• MS Word
• MS Outlook