Day Clinic Coordinator at Mediclinic

MAIN PURPOSE OF JOB

• To perform and coordinate all tasks related to the admission, discharge, billing, and case management of patients, which includes obtaining authorisation, daily billing, finalisation and rendering correct accounts. i.e.  all financial risk processes for all cases done at the Day Clinic

KEY RESPONSIBILITY AREAS

• System & Process Coordination
• Financial Control & Receipting Process
• Communication Process
• General Administration
• Patient Satisfaction

REQUIRED EDUCATION

• ESSENTIAL EDUCATION:  Grade 12 or equivalent
• DESIRED EDUCATION:  None

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE:  1-2 years reception administration experience
• DESIRED EXPERIENCE:  Experience in Accounts control (billing) and Confirmations at a Mediclinic acute hospital will be a further advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

Closing date: 27/11/2025