DC Co-ordinator FTC at Vector Logistics

Job Purpose

• Effective and efficient co-ordination and execution of sales and logistics within the DC tachieve DC and Customer’s objectives in order to deliver customer service excellence.

Key Responsibilities

Sales:

• Vital role player in achieving budgeted growth across categories.
• Advise of any discrepancy of promotional timings, pricing and order quantities tensure effective execution of promotional activity. 
• Drive promotional activities with the sales team as per monthly priority sheets.
• Drive depth of distribution on innovation SKU’s.
• Process store orders from Sales Team at DC level.
• Vital back up link by coordinating with call cycles tensure correct order frequency.
• Generate sales report and compare testablished order patterns and predict possible issues.
• Know the Customer’s strategy and objectives tincrease sales and assist with execution.

Stock Management:

• Weekly order fulfillment of 100% across all SKU’s with zerpricing errors.
• Monitor critical lists and stock and communicate trelevant stakeholders both in DC and the Customer.
• Report short deliveries, transport/distribution issues, turnaround times, and delivery on time trelevant stakeholders.
• Monitor deliveries and ensure stock is receipted in against the ordered quantities.
• Monitor stock ordered by stores and ensure is corresponds tstock being dispatched tstores.
• Monitor stock levels against promotional activity.
• Communicate stock with low stock levels trelevant buyer.
• Opening orders on new listings-drive with buyer and communicate opening orders tthe team.
• Communicate delivery schedules with the DC.
• Advise Customer stock controller of discontinued lines tensure the running down of stock tprevent excessive uplifts.
• Daily monitoring of data capturing on orders received treflect in system (buyer tEDI tdistribution intDC).
• 100% execution of orders between EDI, sales and distribution.

Customer Care:

• Handling of DC and store specific issues including:
• Late deliveries.
• short deliveries.
• Thermal abuse.
• Quality of stock upon delivery.
• Short dated stock.
• Expired stock.
• Product recalls\uplifts from stores.
• Claims for Same Day Returns and Uplifts and manage the claims procedure in the DC.
• Attend any DC Meetings where Representation is required in order tbuild and maintain a strong relationship with Customer from an operational point of view.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• 2 year's experience in sales and Distribution or in a similar role. 

Skills and Competencies

• Computer literacy.
• Advanced in Microsoft Excel.
• Good communication and written skills.