DC Industrial Systems Engineer at takealot.com

This position reports to the WMS and Systems Manager

 Your responsibilities may include:

• Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
• Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor)
• Performing routine audits of systems and operational processes
• Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords.
• Answering technical queries and assisting users.
• Troubleshooting and recording of reported system problems.
• Responsible to align full operational flow across all departments with system processes
• Liaison with IT & ensuring that the network infrastructure is up and running.
• Assist En-log team to apply all system upgrades & system errors
• Quality Control (QC) support for Integration of Dimensions operational assistance
• Assisting in trouble shooting WCS & escalating to stakeholders
• Liaise with operational systems and service providers with management
• Ensure Quality Assurance (QA) on testing and validation,
• Responsible for all technical WMS understanding & internal DC processes
• Responsible for maintenance of technical training schedules in support of operational SOP’s
• Responsible for onsite WMS queries and technical support
• Assisting in arranging data in an understandable manner to assist operations with dashboards
• Assist operations with good system practice & change management.
• Analyzing system logs, identifying and reporting of potential issues with all operational systems.
• Development of reporting and dashboards from WMS reporting database for OPS management teams
• Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle.

Qualifications:

• Minimum 3 years relevant experience within DC operations
• Previous experience with WMS systems such as Logfire(Oracle), Manhattan, Red Prairie, SAP, Highjump or similar -
• Information Systems, Industrial Engineering, B.Comm Logistics or similar degree preferred
• High level of proficiency with MS Office packages

Attributes required:

• Full understanding of a WCS, the application, troubleshoot, problems
• Solutions-oriented, can-do attitude; self-motivated
• Attention to detail
• Excellent communication skills, both written and spoken
• Previous experience in mini project management
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.