Jobs at takealot.com

takealot.com, South Africa's leading online retailer, is looking for a highly talented  CRM Executive: Lifecycle & Automation to join our Marketing team in Cape Town.

This position reports to the CRM Lifecycle & Automation Manager

Your responsibilities will include:

• Creating, scheduling and sending end-to-end customer journeys across the entire lifecycle, including Onboarding/Welcome, First-time buyer conversion, Customer Purchase funnel, and Winback. 
• Crafting CRM campaigns aimed at increasing personalisation. This includes mapping out existing customer journeys as well as planning and setting up new lifecycle/triggered campaigns.
• Managing administrative tasks related to Customer Lifecycle journeys - from the creative briefing process, building journeys flows, conducting checks to ensure accurate and suitable rendering of direct channels across different platforms, and coordinating approvals.
• Working closely with the CRM Manager to ensure campaigns are sent out on time, accurately reflect products on site and include relevant messaging. 
• Keeping the monthly Marketing Calendar up to date to ensure new journeys are prioritised and planned.
• Executing on automated CRM triggered campaigns, aimed at increasing customer acquisition, retention and lifetime value as well as preventing churn and increasing cross-sell and up-sell opportunities. This includes identifying relevant channels and key messaging.
• Optimising processes to streamline the briefing, creation and sending of CRM Journey and Automated Campaigns.
• Working with the Design and Brand teams to ensure content and design for the relevant CRM Journey and Automated campaigns are relevant and on brand.
• Monitoring and reporting on key CRM metrics related to CRM Journey and Automated campaigns, providing insights and recommendations for optimisation.
• Conducting A/B Tests to inform more effective CRM campaigns.
• Applying segmentation techniques to target the correct audiences to reach campaign objectives.
• Using liquid to build dynamic and personalised marketing campaigns.
• Researching and keeping the team abreast of email and CRM competitor activities, trends and best practices.
• Researching and keeping the team abreast of developments on the numerous platforms & programs we use to ensure that we are aligned with best practices.
• Designing and sending out surveys to customers at various touchpoints to capture relevant information about customer preferences, satisfaction levels, and experiences.

Qualification & Experience:

• A National Diploma or Bachelor's degree in a relevant field such as Marketing or Business Management 
• 3+ years of experience in CRM or Email Marketing function.
• Experience in e-commerce (advantegout)
• Experience working with Braze or other CRM Marketing platforms
• Braze Certification is advantageous
• Experience in campaign reporting and analysis 
• Experience using liquid or other template languages (advantageous)
• Experience building triggered/lifecycle campaigns 
• Experience creating personalised marketing campaigns
• Experience with project management tools like ASANA and JIRA
• A strong working knowledge of Google Sheets and Microsoft Excel is required
• Experience using BRAZE, ASANA, Email on Acid, Litmus, Monday.com, JIRA (advantageous)

Attributes Required:

• Proven track record of being in a role of a similar nature
• Smart, hard-working with demonstrable integrity and willing to put extra hours in to meet deadlines
• Exceptional written communication and copywriting skills
• A passion for retail and marketing is essential
• Highly organised with strong administrative skills and the ability to multitask
• Meticulous attention to detail
• The ability to thrive under pressure and meet tight deadlines
• A strong working knowledge of Google Sheets and Microsoft Excel is required
• Experience using BRAZE and ASANA or similar tools (advantageous)
• Willing to take direction and able to work independently, demonstrating initiative
• Comfortable working under pressure in a fast-paced environment
• Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly
• Ability to take feedback constructively

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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Your responsibilities will include:

• Supporting the Marketing team with digital design executions for all retail media solutions including display banners, video, CRM and more
• Keeping abreast of advancements in new technologies and techniques, contemporary trends in design to deliver cutting edge work.
• Brainstorming and conceptualizing ideas as well as storyboarding.
• Participating in idea sessions to share new design perspectives and ideas.
• Adding effects/elements to enhance motion graphics.
• Creation of Retail Media Go-to-market materials (Pitchdecks, Flyers, Social posts etc)
• Working collaboratively with the design team, broader Marketing team & the Retail and Promotions departments.
• Consistently delivering work on time.
• Working within the brand CI and templates.
• Working quickly and efficiently with exceptional attention to detail
• Implementing and delivering on feedback from senior management and peers.
• Improving the design & retail media collaboration through process documentation and prioritization

Qualification & Experience:

• Bachelor’s Degree or Diploma in Graphic Design
• 3- 5 years’ experience in Graphic Design
• Excellent self-management and communication skills
• Visual effects/ After effects or any other animation/video program knowledge advantageous
• Great Adobe Photoshop & Illustrator skills
• Good understanding of digital and mobile design principles 
• An understanding of typography, colour, composition and how these elements work together for a design solution
• Understand the importance of brand design

Attributes Required:

• Excellent self-management and communication skills
• Visual effects/ After Effects or any other animation/video program knowledge advantageous
• Proficient with Adobe Creative Suite, notably Photoshop, Illustrator.
• Good understanding of digital and mobile design principles.
• An understanding of typography, colour, composition and how these elements work together for a design solution.
• Understand the importance of brand design.
• An understanding of generative AI prompting, model capabilities and how these elements work together for innovative and efficient creative outcomes is advantageous.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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This position reports to the Head of Performance & Projects

Your responsibilities will include:

Manage, Run, Optimize and Report back on Paid Advertising channels on a daily, weekly and monthly basis to the internal and external stakeholders, these include but are not limited to: 

• SEM (Google Search & Google Shopping).
• Display & Video 360 (Acquisition & Remarketing).
• App Install & App Engagement (Acquisition & Retention).
• Video (YouTube).
• Managing paid advertising budgets optimally to achieve business KPI’s.
• Assist business departments with paid advertising requirements, reporting, analysis and strategies.
• Help other business departments understand and how best to implement their digital advertising requests.
• Keep up to date of changes in the digital industry and setting up tests to implement and determine the viability of these new changes on our internal paid advertising.
• Develop and drive a mobile app acquisition and retention strategy.

Qualification & Experience:

• A Degree is required within Marketing, Statistics, Mathematics or Computer Science.
• 2-4 years’ experience in a Paid Advertising role.

Certifications: Google Ads (Required):

• Google Analytics (Required).
• DoubleClick (Beneficial).
• Experience on the following platforms: Google Ads (Required) - Across App, Display, Search, and Shopping.
• Google Analytics (Required).
• Web + App Google Marketing Platform (Beneficial) - SA360, DV360.
• Campaign Manager Facebook Business (Beneficial).
• Facebook and Instagram Mobile App Marketing (Beneficial) - App Acquisition and Retention.

Attributes Required:

• Attention to detail e-commerce experience across paid advertising.
• Strong Data Analysis, Manipulation and Reporting Skills.
• Strong Problem-Solving Skills and Solutions Orientated.
• To work under pressure in a time sensitive environment.
• To work with all levels of management.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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This is a senior position reporting to the Head of Cross-Border Commerce.

Role Purpose

• The Seller Sales Manager leads and manages the Sales & Account Manager team responsible for acquiring new international sellers and growing the Takealot cross-border seller base.
• This role exists to provide strategic direction, structured pipeline oversight, and active coaching to ensure the team consistently meets seller acquisition and revenue targets.
• The Manager operates at the intersection of team leadership, sales operations, and commercial strategy — owning the end-to-end seller acquisition funnel while also contributing to the broader cross-border commercial strategy.

Key Responsibilities

• Team Leadership & People Management: Directly manage the Sales & Account Manager team and business development team; set individual targets, conduct regular 1:1s, provide structured coaching, and lead performance reviews; create a high-performance, seller-obsessed team culture.
• Seller Acquisition Strategy: Define and own the go-to-market strategy for international seller recruitment, including target seller profiles (by category, country of origin, scale), outreach channels, and value proposition messaging.
• Pipeline Management & Forecasting: Oversee the team's CRM pipeline; ensure pipeline health (coverage ratios, stage accuracy, deal velocity); produce weekly and monthly sales forecasts for senior leadership.
• Target Setting & Quota Allocation: Translate team-level seller acquisition and GMV targets into individual quotas for each Sales & Account Manager; track attainment and intervene early where individuals are at risk of missing targets.
• Sales Process & Playbook Development: Design and continuously refine the end-to-end seller sales process — from lead generation and qualification through to onboarding and first-sale activation; document processes in a scalable sales playbook.
• Cross-Functional Collaboration: Partner with the Aggregator Partnerships Manager to ensure seamless handoff of partner-referred sellers; collaborate with the Analyst on funnel reporting; work with Takealot's seller onboarding, legal, and compliance teams to remove friction in the seller sign-up process.
• Recruitment & Team Scaling: Partner with HR to recruit, onboard, and develop additional Sales & Account Managers as the team scales; define role profiles and competency frameworks.
• Market Intelligence & Feedback Loop: Gather structured feedback from prospective sellers on barriers to joining Takealot (fees, compliance complexity, logistics, etc.); synthesise insights and advocate for product/policy changes that improve seller conversion.
• Executive Reporting: Prepare and present monthly and quarterly commercial performance updates for the Head of Cross-Border Selling and senior Takealot leadership, covering acquisition trends, pipeline, revenue ramp, and market insights.

Required Qualifications & Experience

• Bachelor's degree in Commerce, Business Administration, Marketing, or a related field; MBA advantageous.
• Minimum 6–8 years of sales experience, with at least 3 years in a team leadership or sales management role.
• Proven track record of consistently meeting or exceeding sales quotas in a B2B or marketplace sales environment.
• Experience in e-commerce, marketplace platforms, or technology sales is strongly preferred.
• Demonstrated ability to build and scale sales teams in a high-growth or greenfield environment.
• Proficiency with CRM systems (e.g. Salesforce, HubSpot, or equivalent); experience designing sales processes and pipeline governance frameworks.
• Familiarity with cross-border e-commerce dynamics, international seller communities, or marketplace ecosystems is advantageous.

Desired Skills & Attributes

• Inspirational people leader — energises and develops team members, creates accountability without micromanagement.
• Strong commercial acumen with the ability to think strategically and execute tactically.
• Data-driven decision-maker who uses pipeline metrics and funnel analytics to coach and intervene.
• Excellent communicator — able to influence senior stakeholders internally and build credibility with prospective international sellers.
• Resilient and adaptable; comfortable with the ambiguity of building a new team and function from scratch.
• High level of personal drive and ownership — treats team targets as personal commitments.
• Understanding of South African marketplace dynamics and competitive landscape (Checkers Sixty60, Makro, Shein direct, etc.) is advantageous.
• Speak Mandarin is highly advantageous

The Environment:

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

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This position reports to the Head of Planning

Your responsibilities will include:

• Oversee the In-stock function including demand planning, ordering and capacity management in line with department strategy.
• Deliver accurate insights and reports on a timely basis on which department managers can base commercial decisions and deliver on revenue and margin plans.
• Create sustainable In-stock systems and processes in partnership with central analytics, technical and product teams.
• Planning management to support department procurement cycles including but not limited to seasonality, promotion planning, reaction, import purchasing & continual replenishment.
• Develop the bottom-up budgeting plan cycle and reviews in line with performance, margin, stock turn & departmental strategy objectives.
• Own and compile the annual retail sales budget, quarterly plan, working plan as well as on-going.reforecasting at category and product levels to ensure budgets are achieved.
• Manage end to end inventory availability and inventory health including improved in-stock rates (availability), inventory planning at categorisation, systematic forecasting, markdown and clearance provisions, return to supplier activities and warehouse space management.
• Drive process improvement and operational excellence within our supplier base by reducing costs, defects, and lead times, while increasing innovation, automation, and economies of scale.
• Drive complex business analysis that identifies opportunities to improve cost structure and profitability, focusing on continual contribution margin improvements.
• Support the operations team in delivering a world-class customer experience – monitor and scrutinise department returns, defects and write offs, supporting the customer service team on product queries and resolving any customer complaints.

Qualification & Experience:

• Bachelor’s Degree or Advanced Diploma (Commerce, Finance, Mathematics or Economics degree preferable).
• 1 to 3 years retail planning experience
• Proven track record in spend management (OTB, Margin management, mark down controls).

Attributes Required:

• Proven track record in planning, and inventory management.
• Competencies and forecasting.
• Strong willingness to learn.
• Entrepreneurial / Commercial mindset.
• Proven track record in spend management (OTB, Margin, management, mark down controls).
• Strong numerical and analytical aptitude, and high proficiency creating and managing advanced stock managment and inventory models.
• Strong proficiency in using analytical tools (Microsoft Excel, SQL) and statistical software.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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Key responsibilities: 

• Support the Promotions Operations Manager in executing the promotional campaigns on site according to the Promotions calendar.
• This requires coordination with internal stakeholders in Retail, Marketing, Marketplace, Catalogue and Advertising.
• Communicate the deadlines, requirements and processes of all promotional campaigns. This includes updating all promotional tools and platforms.
• Selecting relevant promotional offers to be highlighted on email newsletters or featured on site for all Promotions.
• Monthly reporting on promotional campaigns using relevant metrics and provide actionable insights to optimise future campaigns.
• Daily monitoring of planned promotional offers for each campaign and following up with relevant stakeholders where needed.
• Using promotional tools and spreadsheets to ensure the quality of our promotional offers meets the requirements and following up with stakeholders where needed.
• This involves checking that the product selection is suitable, product listings are accurate, stock is available and pricing is competitive.
• Resolving queries and escalations from stakeholders.
• Training stakeholders in Retail and Marketplace to use the promotional tools.
• Coordinating with the Design Team to develop compelling and accurate banners for promotional campaigns.
• Ensure that the correct artwork is uploaded on site according to deadlines.
• Compile & maintain the Promotion Operations team monthly work schedule and task distribution in Asana.
• Planning, collaboration & implementation of the additional processes and tasks that are required when executing Anchor campaigns (Black Friday, Fire Sale, TakealotMore Days & Thanksalot Sale).
• Collaborate with the Product Team to improve the Promotional Tools through new feature requests and identifying any bugs
• Accurate and timely activation of promotions with zero errors.
• Post go live quality checks and proactively resolving any queries.

Minimum Required Qualification: 

• Degree/Advanced Diploma qualification OR if  qualification requirement isn’t met, at least 5 years experience in a high-performance environment in either retail marketing/buying/planning will be required

Minimum Required Experience: 

• Experience in retail promotions is highly preferred
• 3+ years in a  experience in a high-performance environment in either retail marketing/buying/planning

Skills, Knowledge & Abilities: 

• Proficient in using Excel and Project Management tools.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Creative thinker with the ability to generate innovative promotional ideas.
• Collaborative team player with strong interpersonal skills.
• Ability to work in a fast paced environment to strict deadlines

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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The position reports to the QA Test Manager. 

Your mission should you choose to accept it:     

• Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives.
• Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy.
• Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions, thereby allowing you to dedicate efforts towards strategic enhancements and innovation in the QA domain.
• Engage actively in QA processes to garner insights and drive technical advancements, leveraging firsthand experience and hand-on involvement to refine processes and develop strategic initiatives.
• Build and nurture strategic alliances with product teams within and across divisions to synchronise QA goals with broader business strategies.
• Contribute to the Community of Practice for Quality Assurance within the engineering landscape to share knowledge and best practices.
• Spearhead recruitment efforts to attract top talent for the QA team, ensuring a robust and competent workforce.
• Elevate development quality by formulating and instituting superior testing processes and practices in collaboration with engineers and engineering managers.
• Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives, with a focus on enhancing efficiency and coverage.
  Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests.
• Ensure teams continuously develop, execute and maintain comprehensive test cases to identify and address bugs, aligned with best practices and strategic objectives.
• Oversee the creation and maintenance of sustainable and reusable test data, ensuring data integrity and efficiency.
• Proactively identify testing gaps and lead the collaborative resolution process with automation engineers, engineers, and QA Analysts.
• Maintain rigorous standards in bug identification, documentation and tracking in line with strategic goals and industry best practices.
• Oversee regression testing operations, ensuring robust quality control when addressing resolved bugs.
• Ensure continuous feedback from production issues is integrated into the QA test base by reevaluating coverage and updating test cases to uphold adequate coverage.
• Strategically increase code coverage across the technology stack by identifying critical tests at the unit, service, and functional levels.
• Develop and disseminate detailed status reports based on test outcomes to team leaders, highlighting implications for overall project plans and timelines.
• Initiate and drive programs aimed at elevating QA visibility in project progress, building dynamic relationships with product stakeholders to ensure early and proactive QA engagement in upcoming projects.
• Mentor and coach the test teams and engineers, enhancing their capabilities in test methodologies and automation practices.

Skills needed:

• Stakeholder Relationship Management: Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders across multiple teams and divisions.
• Leadership and Coordination: Proven experience in leading and coordinating cross-functional efforts, ensuring alignment and achievement of common quality objectives across various teams.
• Team-Oriented Approach: A team player who excels as an active listener, mentor and communicator, fostering collaboration and knowledge sharing.
• Decisive and Resilient: Exhibits solid reasoning and decision-making abilities, thriving under pressure and adapting to fast-paced environments.
• Passion for Quality and Innovation: Deeply passionate about technology, systems and most importantly, quality assurance, with a drive to implement and sustain innovative solutions.
• Continuous Learner: Naturally curious and committed to staying abreast of the latest trends and advancements in the testing craft.
• Self-Motivated and Adaptive: Highly self-driven with an aptitude for rapid learning and adaptability to new tools and processes.
• Efficient Worker: Capable of working efficiently both independently and as part of a collaborative team environment.
• Analytical and Problem-Solving Expertise: Strong analytical skills with a keen ability to understand, critique and refine requirements to meet strategic goals.
• Effective Communicator: Possesses strong communication skills, essential for articulating complex ideas and facilitating productive discussions across diverse teams.

Qualifications and experience:

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 5 years of Software QA experience in a software/technology environment is required, 2 years of which should be in a QA management role.
• In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Software QA management experience in a software/technology environment, 4 years of which should be in a QA management role. 
• Experience managing QA efforts across multiple teams to ensure alignment with best practices and cohesive QA strategies.
• Strong background in designing and implementing scalable QA processes and strategies to support continuous improvement and efficiency.
• Proven experience overseeing the full Software Development Life Cycle (SDLC) testing process (development, unit, API, performance, system testing, etc.).
• Hands-on expertise in both glassbox and behavior based testing methodologies, including writing clear, concise, and comprehensive test plans and cases.
• Proficiency in SQL and scripting, with experience in tools such as Jenkins or other CI/CD applications.
• Experience with automation frameworks (e.g., Playwright) and in-house integration testing tools built in Python and Kotlin, with a strong understanding of configuration management and version control.
• Experience with performance and security testing is an advantage.
• Ability to quickly adapt to new technologies and tools to improve testing processes.

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Your mission, should you choose to accept it:

• Developing and optimizing systems to manage both parcel and food delivery throughout South Africa
• Working with business to improve processes to allow for more efficient deliveries
• Researching and defining solutions within the logistic domain
• Working predominantly on open source platforms
• End-to-end ownership of solutions

Our Tech Stack:

• Scala
• Play Framework
• JVM
• Postgres
• Google Pubsub
• Cassandra DB
• Google Cloud
• Graphite and Grafana
• Git

Qualifications & Experience:

• Degree in Computer Science or a similar qualification. In the absence of a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met. 
• At least 5+ years of experience in writing robust, efficient production code
• Experience with SQL database systems
• Experience with development in a Linux environment
• Proficient in languages such as Java, Scala, Angular, Python, or C#
• Open to diversifying language skill set

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•  In this role you will be the primary partner for our fast-growing community of international Marketplace sellers, equipping them with the knowledge, strategy, and hands-on support needed to unlock the full potential of Takealot's self-service Sponsored Advertising platform. Sitting at the exciting intersection of retail media, e-commerce, and cross-cultural commerce, you will bridge the gap between our Cape Town-based advertising team and Mandarin-speaking sellers — driving advertising revenue, accelerating seller growth, and shaping the future of retail media on Africa's largest online shopping destination. Proficiency in both Mandarin and English is essential to succeed in this role.
•  Advertising Account Manager, Mandarin & English (Cross-Border)– International Sellers is a specialist commercial role within the Takealot Group Advertising team. You will manage a portfolio of Mandarin-speaking Marketplace sellers, driving adoption and performance on Takealot's Sponsored Advertising platform while consistently achieving retail media revenue targets. You will combine strong consultative sales skills with deep platform expertise and a data-first mindset to deliver measurable results for sellers and for Takealot.

This position reports to the Portfolio Account Lead.

Your responsibilities will include:

• Retail Media Sales & Revenue Growth: Consistently meet and exceed advertising sales targets; proactively identify and convert upsell opportunities across international seller accounts.
• Seller Onboarding & Platform Enablement: Drive adoption of Takealot's self-service Sponsored Advertising platform by Mandarin-speaking Marketplace sellers; deliver platform training and skills transfer in Mandarin, ensuring sellers can independently operate and optimise campaigns.
• Strategic Account Management: Serve as the primary point of contact for a portfolio of international sellers; build trusted, long-term partnerships that deepen seller engagement and increase advertising investment over time.
• Media Planning & Consultative Selling: Develop tailored media plans and advertising strategies for top-tier sellers, aligned to their business objectives, seasonal peaks, and product launch calendars; present compelling, data-backed recommendations.
• Campaign Performance Management: Monitor live campaign performance against agreed KPIs (e.g. ROAS, CTR, conversion rate, spend pacing); generate regular performance reports (weekly/monthly/quarterly) and deliver actionable optimisation insights to sellers.
• Campaign Execution & Coordination: Coordinate the collection of creative assets; manage the integration of booked campaigns into the marketing calendar; liaise with retail marketing managers to ensure on-time, on-brief delivery.
• Billing & Financial Operations: Ensure managed services campaigns are invoiced accurately and on time each month; oversee reconciliation and invoice adjustment processes.
• Seller Acquisition: Develop and implement acquisition strategies to grow the base of international sellers investing in advertising on the platform.
• Cross-functional Collaboration: Work closely with creative, analytics, campaign management, and CRM teams to ensure seamless execution and alignment with client objectives; support Marketplace Account Managers to drive advertising uptake across their key accounts.
• Seller Education & Content Development: Contribute to the development and hosting of educational webinars and training sessions in Mandarin; collaborate with the CRM team to produce seller-facing case studies and adoption/retention enablement materials.
• Platform Issue Resolution: Act as the first point of escalation for seller platform queries; escalate operational and technical issues to the relevant engineering and product teams and manage resolution timelines.
• Market & Platform Intelligence: Stay current with global retail media trends, platform updates, and competitive marketplace advertising developments; share insights internally to inform product and commercial strategy.

Attributes required:

• Excellent written and verbal communication skills, strong attention to detail and follow-through
• Ability to persuade sellers to adopt new technology
• Excellent content design; and presentation skills
• Strong analytical and critical thinking, using data to inform decisions
• Ability to work independently to achieve sales targets
• Solutions-oriented, can-do attitude, self-motivated
• Entrepreneurial mindset
• Understanding of the digital advertising and e-commerce environments

Qualification & Experience:

• Mandarin proficiency (spoken and written) — essential for seller communication, platform training, and skills transfer with international sellers.
• English proficiency (spoken and written) — essential for internal communication with line management and all South African-based stakeholders.
• Bachelor's Degree or Advanced Diploma in Marketing, Business, Commerce, or a related field. In the absence of a formal qualification, a minimum of 5 years of demonstrated account management experience will be considered.
• Minimum 3 years' experience in advertising sales and/or account management, with a proven track record of achieving or exceeding revenue targets.
• Solid experience in digital marketing and advertising (search, display, sponsored ads, or programmatic).
• Demonstrated ability to use data and campaign metrics to drive commercial recommendations and client decision-making.
• Strong consultative sales skills with a track record of managing and growing a portfolio of accounts.
• Excellent relationship management skills — ability to build trust and rapport across cultural and language boundaries.

Advantageous

• Experience working in or with e-commerce marketplaces (e.g. Takealot, Amazon or similar).
• Familiarity with retail media platforms and self-service advertising tools
• Experience with campaign analytics platforms.
• Understanding of cross-border e-commerce dynamics, particularly between China and emerging markets.\
• CRM platform experience and comfort working with performance dashboards and reporting tools.

 The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

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This position reports to the Group Head of Retail Media Sales

Your responsibilities will include:

Accountable for achieving the Group’s Client Portfolio Target, by:

• Drive performance within a sales team (5-10 people) to deliver against retail media advertising  sales targets
• Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date
• Identify shortfalls in the sales process and help improve efficiency and productivity
• Track key productivity metrics and manage the team against key outcomes.
• Drive improvements in the quality of data and reporting offered to clients
• Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
• Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
• Manage and support a team of Sales Specialists with day-to-day operations
• Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
• Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets
• Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets
• Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis 
• Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)
• Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.
• Build presentations and deliver sales pitches to close new business.
• Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
• Performance Management of Sales Specialists (AMs & KAMs)
• Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.
• Proactively participate in content planning 
• Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
• Improve NPS scoring, retention, and account growth metrics.
• Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.

Qualification & Experience:

• Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in digital advertising experience and ratail media an advantage
• Fluent in English language (both verbal and written)
• Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Minimum of 2 years managing an Advertising Sales Team
• Experience in establishing sales management processes
• Experience with CRM tool(s)
• eCommerce experience is preferred but not required

Attributes Required:

• Strong people management skills
• Strong negotiating and numerical skills attention to detail
• Excellent communication skills, both written and spoken
• Commercially astute with an inherent understanding of the drivers of business value
• Relentlessly high standards (is never satisfied with the status quo)
• Motivated and driven to succeed with a performance mindset
• A results-oriented person who thinks Big with a lot of energy to excel in a dynamic environment.
• Organized, ability to prioritize
• Solutions-oriented, can-do attitude; self-motivated and entrepreneurial

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

go to method of application »

Purpose of the role:

To manage the performance of the digital campaign Specialist and drive improvements in the way they work.

Your responsibilities will include:

• Managing a team of Digital Campaign Specialists to ensure effective campaign planning and execution, against set targets and budgets.
• Manage the full life cycle involvement in digital advertising campaigns from enquiry stage to campaign completion. (This involves, but not limited to Insertion order and contract completion; ensure work does not commence without signed insertion orders)
• Prompt buyers and suppliers for briefs, check stock Liaise with client on creative assets;  manage through to approval
• Load campaigns timeously Compile POE once campaign is live
• Provide detailed analysis and reports to clients on campaign performance and delivery together with invoice
• Work with the Advertising Sales Team Leader to find ways to improve the way Digital Campaign Specialists work with the
• Advertising Sales Specialists to execute and report on campaigns.
• Identify opportunities to improve campaign results and budget savings through innovative campaign production
• Wholistic monitoring on schedule delivery and find ways to optimize based on clients success metrics
• Wholistic analysis of campaign performance and delivery
• Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies
• Evaluation of advertising campaigns against in-house campaigns; reporting and success measurement.

Qualifications and Experience:

• Diploma or Advanced Certificate in Marketing/Advertising (or Preferably: At least 5 Years Experience and Matric)
• Must have an understanding of digital marketing
• Must have experience with DFP | Google Ad Manager or similar ad serving tools
• At least 3 years digital campaign management experience is a prerequisite
• Experience in managing a team of people

Attributes required:

• Leadership
• Smart, hard-working, with demonstrable integrity
• A passion online | digital marketing is essential
• Bias towards action and solution-oriented
• A self-starter and fast learner with an active thirst for knowledge
• Willing to take direction and able to work independently, demonstrating initiative
• Highly organised with meticulous attention to detail
• Ability to multi-task and to meet tight deadlines
• Comfortable working under pressure in a fast-paced environment

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Your responsibilities will include:

Operational Excellence & Optimization

• Drive operational efficiency across all advertising campaigns, workflows, and processes to maximize output and minimize bottlenecks
• Optimize our existing retail media platform to improve campaign performance, reporting accuracy, and advertiser satisfaction
•  Establish and monitor KPIs that measure operational health, team productivity, and campaign effectiveness
• Build and refine SOPs, playbooks, and frameworks that enable the team to scale without sacrificing quality
• Identify opportunities for automation and process improvement across the advertising operations lifecycle AI Implementation & Innovation
• Lead the strategy and implementation of AI-driven solutions to enhance campaign optimization, audience targeting, and performance prediction
• Partner with product and engineering teams to integrate AI/ML capabilities into our advertising workflows
• Champion a culture of experimentation and innovation, testing new AI tools and methodologies
•  Stay ahead of industry trends in AdTech AI applications and translate insights into actionable initiatives

People Leadership & Team Development

• Inspire, coach, and develop a team of professionals across two levels: Campaign Specialists (junior) and Performance Campaign Managers (senior)
• Create clear career progression pathways and invest in continuous learning and skill development
• Foster a collaborative, high-performance culture where team members feel valued, challenged, and empowered
• Conduct regular 1:1s, performance reviews, and provide constructive feedback that drives growth
• Recruit, onboard, and retain top talent as the team scales
• Data-Driven Decision Making
• Embed a data-first mindset across all advertising operations and campaign management activities
• Leverage analytics platforms (including Osmos and other tools) to derive insights that inform strategy and optimization
• Build dashboards and reporting frameworks that provide visibility into campaign performance, operational metrics, and business outcomes
• Train and upskill the team on data analysis, interpretation, and storytelling

Cross-Functional Collaboration

• Partner with Sales, Product, Analytics, and Technology teams to align advertising operations with broader business objectives
• Act as the voice of operations in product roadmap discussions and platform enhancement initiatives
• Collaborate with the Group Executive: Retail Media to shape the strategic direction of the retail media network

Minimum Required Qualification

• Bachelor’s Degree in Analytics, Business Administration or similar

Minimum Required Competencies:

• Minimum 8 - 10 years of progressive experience in advertising operations,campaign management, or related roles
• Proven leadership experience managing large teams of people, with demonstrated ability to develop talent and build high-performing cultures
• Deep expertise in Advertising Technology (AdTech) or Marketing Technology (MarTech) ecosystems 
• Strong track record of driving operational efficiency and process optimization in fast-paced, data-intensive environments
• Experience implementing or working with AI/ML tool, ideally in advertising, marketing, or analytics contexts (highly desirable)
• Exceptional analytical skills with the ability to make data-driven decisions and translate complex data into actionable insights

Attributes:

• Outstanding people management skills with a genuine passion for coaching and developing others
• Strategic thinker who can also roll up their sleeves and execute tactically when needed
• Excellent communication and stakeholder management abilities
• Problem-solving mindset with a bias for action
• Ability to thrive in ambiguity and navigate complexity
• Collaborative team player who builds trust across functions

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

go to method of application »

The purpose of the role is to drive maximum investment return (ROAS) across all performance advertising channels for brands as a part of the Retail Media offering.

This position reports to the Head of Performance & Projects

Your responsibilities will include:

• Advanced Campaign Execution: Lead the hands-on, end-to-end execution, advanced optimization, and daily management of all paid media campaigns, including SEM (Google Search & Shopping), Social (Meta, TikTok), Display & Video (DV360)
• Performance Optimization & ROI: Implement and relentlessly refine advanced bidding strategies (e.g., value-based bidding) calibrated for the brand’s Customer Lifetime Value (CLV) and/or ROAS targets.
• Audience & Profitability Focus: Design and implement sophisticated audience segmentation strategies to isolate, target, and scale high-CLV customer cohorts and drive new customer acquisition at a profitable CAC for the brands.
• Incrementality & A/B Testing: Develop and execute a robust testing roadmap, including creative/copy tests, landing page tests, and incrementality tests (e.g., geo-lift, conversion lift) to validate media spend effectiveness.
• Technical Mentorship: Act as the technical lead and mentor for the Retail Media team, guiding them in platform best practices, optimization techniques, and data analysis.
• Analytics & Reporting: Conduct deep-dive analysis, segmenting performance by new-to-brand vs. returning customers, customer profitability, and CLV cohorts to provide actionable insights.

Output:

• Primary Mandate: Consistent delivery of core performance KPIs (e.g., ROAS, Revenue, Customer Lifetime Value (CLV), and CAC).
• Efficiency: Measurable improvement in portfolio efficiency (ROAS/CAC) driven by advanced bidding, audience segmentation, and incrementality-focused testing.
• Actionable Incrementality Insights: Conclusive, data-backed results from incrementality tests that directly inform the Head of Paid Media's budget allocation strategy.
• Execution Quality: Flawless, best-in-class campaign execution across all platforms with 100% budget pacing accuracy.
• Team Development: Successful mentorship and measurable technical upskilling of junior team members.

Qualification & Experience:

• A Degree is required within Marketing, Statistics, Mathematics or Computer Science.
• 5-7+ years of hands-on experience in a paid advertising role.
• Proven, demonstrable experience in a large-scale, fast-paced e-commerce environment.
• Certifications: Google Ads (Required), Google Analytics (Required).
• Account Management experience.

Attributes Required:

• Expert-level, hands-on proficiency with the Google Ads suite (Search, Shopping, App, Display).
• Expert-level, hands-on proficiency with Meta Ads (Facebook/Instagram).
• Strongly proficient with the Google Marketing Platform (SA360, DV360).
• Proven experience with Mobile App Marketing (Acquisition and Retention).

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

go to method of application »

This position reports to the Retail Media Growth Lead

Your responsibilities will include:

Collaborate with Buyers and Account managers to become a client expert on: 

• GMV evolution and ambitions.
• Product selection / stock availability.
• Organic category market share, organic visibility Market position vs competitors.
• Strategic sub brand or subcategory focus.
• Build a detailed Retail Media joint business plan strategy.
• Ability to build a bottom-up strategy based on GMV.
• Adaptation of strategy taking into consideration the clients current brand position.
• Incorporating client-expertise gained (for example: client’s marketing calendar, seasonality).
• End-to-end ownership of Sales target for a select group of top GMV clients across Retail & Marketplace.
• Consult on always-on visibility versus growth initiatives.
• Regular alignment with Buyers and Account Managers on business-as-usual updates (for example: stock availability & age).
• Advise on BAU RMA solutions, Ad Hoc and event specific opportunities (Blue Dot sale).
• Execute on category specific growth & revenue opportunities (Back to School campaigns for Stationery, House of Beauty, etc).
• Monitor execution of all retail media assets on a regular basis to ensure flawless execution.
• Data gathering and compiling of all client-facing documentation: collaborate with operations on timelines.
• Presenting Post campaign analysis, QBRs and Annual plans
• Develop quarterly case studies for every client with approval: for external use.
• Without approval: internal success stories for team growth and knowledge sharing.

Qualification & Experience:

• Degree in  Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in Client Services or Account Management in a relevant industry like an retail media or digital advertising or marketing.
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).

Attributes Required:

• Medium- & Long-term planning experience.
• Demonstrable and tangible Upselling and Cross-selling achievements.
• Fluent in English language (both verbal and written).
• Relevant Industry experience, responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Strong ownership of Campaign Success from ideation to post-campaign analysis.
• Experience in establishing sales management processes.
• Experience with CRM tool(s).
• eCommerce experience is preferred.

The Environment:  

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input
• Ego? We checked that at the door. Results? Now we're talking!

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This position reports to the Customer Service Team Leader. 

Your responsibilities will include: 

• Responsible for manual process of all returns including but are not limited to, returns that are referred to a supplier for assessment, Direct engagement with both customer and the relevant suppliers and repair centres on progress and status of logged returns as well as returns within the Takealot warranty period.
• Relationship management of suppliers, internal stakeholders and customers – Maintaining and monitoring SLA agreements.
• Credit and closure of all returns statuses which may include supplier warranty claims.
• Responsible for handling customer engagement and investigation when a Not What I Ordered return has been logged by a customer.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Assessing any service failure to identify the route cause and take appropriate action to ensure similar failures are avoided.
• Take ownership of our customers and ensure that their needs are met as soon as possible.Handling all return queries, which refer to the management of customer expectation by return statuses & handling incoming calls and emails in reference to all returns.

Requirements:  

• High level of understanding of business returns processes
• Effective Problem solving skills
• Understanding of returns processes and policy 
• Confidence in sharing information and providing feedback
• Ability to multitask as well as to prioritise task in order of importance / urgency
• Desire to continually learn, focused on solutions and self-motivated
• Good command of English (verbal and written)
• Typing, phone, and computer navigation skills
• Be Collaborative, a team player, understand your actions impacts on your team
• Customer centric, the ability to create a positive customer experience for all queries
• Patience, endurance and tenacity to resolve complexed complaints and queries
• Ability to receive constructive feedback in order to improve and develop output. 
• Accountable and responsible, takes ownership regardless of whose ‘problem’ it is.
• Ability to navigate the Internet, email, and chat to customer via Instant Messenger tools.
• Flexibility to work rotational shifts which includes weekends, public holidays and night wor

Qualifications     

• Matric Certificate / Grade12 or Higher
• At least 8 months+ customer service experience 

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who: 

• is forthright but respectful 
• is an expert at doing, who can not only design but also execute 
• is analytical, able to use data to make decisions 
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class customer experience 
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster 
• is able to think about problems from a business perspective using technical and product input 
• is curious and challenge the status quo 
• is innovative and enjoys iteration 
• is collaborative 
• will be at the cutting edge of developing new concepts for takealot.com. 
• thinks like an owner of the business. 
• is SMART, has INTEGRITY and is HARDWORKING 

go to method of application »

This position reports into the Head of Customer & Business Support Operations.

Your Responsibilities will include:

• Capacity Planning: Develop and maintain capacity plans that align with business goals and ensure optimal resource utilization.
• Forecasting and Analysis: Utilize forecasting models and data analysis to predict future workload and staffing requirements.
• Resource Optimization: Manage staffing levels, scheduling, and real-time adherence to maximize efficiency and meet service level objectives.
• Performance Monitoring: Monitor contact center performance metrics and adjust capacity plans as needed to meet or exceed targets.
• Cross-functional Collaboration: Work closely with operations, workforce management, and other teams to coordinate staffing and scheduling activities.
• Process Improvement: Identify and implement process improvements to enhance capacity planning accuracy and efficiency.
• Reporting and Communication: Prepare and present capacity planning reports and recommendations to stakeholders at all levels of the organization.
• Technology Utilization: Leverage technology and tools to support capacity planning and forecasting activities.
• Risk Management: Identify and mitigate risks related to capacity planning and workforce management.
• Compliance: Ensure compliance with relevant regulations and internal policies related to capacity planning and workforce management.

Attributes Required:

• SQL Proficiency: Ability to write and execute SQL queries to extract and manipulate data from databases, such as customer relationship management (CRM) systems, to support capacity planning and forecasting activities.
• Workforce Management Software: Experience with workforce management software, such as Verint, Aspect, or Genesys, to create and manage staffing schedules, track adherence, and generate reports.
• Microsoft Excel: Advanced knowledge of Microsoft Excel, including the ability to use advanced functions, pivot tables, and macros to analyze data and create reports for capacity planning purposes.
• Data Visualization Tools: Familiarity with data visualization tools, such as Tableau or Power BI, to create visually appealing and informative dashboards and reports for stakeholders.
• Forecasting Models: Experience with statistical forecasting models and techniques to predict future workload and staffing requirements based on historical data and trends.
• Quality Management Systems: Knowledge of quality management systems, such as Six Sigma or Lean, to identify and implement process improvements related to capacity planning and workforce management.
• Communication and Collaboration Tools: Proficiency in communication and collaboration tools, such as Microsoft Teams or Slack, to facilitate communication and collaboration with team members and stakeholders.
• Project Management Skills: Strong project management skills to effectively plan and execute capacity planning projects, including identifying requirements, developing timelines, and managing resources.
• Continuous Improvement Mindset: A mindset focused on continuous improvement, with the ability to identify opportunities for process improvement and efficiency gains in capacity planning and workforce management processes.

Qualifications and Experience:

• Education: Bachelor's degree in business, operations management, statistics, or a related field. A postgraduate qualification or certification in contact center management or operations would be advantageous.
• Experience: At least 5 years of experience in a capacity planning or workforce management role within a contact center environment, preferably in the e-commerce industry.
• Analytical Skills: Strong analytical skills with the ability to interpret data, trends, and metrics to inform capacity planning decisions.
• Technical Skills: Proficiency in workforce management software and tools, as well as advanced knowledge of Microsoft Excel or similar data analysis tools.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex concepts to stakeholders at all levels of the organization.
• Problem-Solving Skills: Strong problem-solving skills with the ability to think creatively and develop innovative solutions to capacity planning challenges.
• Teamwork and Collaboration: Ability to work effectively in a cross-functional team environment, collaborating with operations, workforce management, and other teams to achieve common goals.
• Attention to Detail: Strong attention to detail and accuracy in forecasting and capacity planning activities.
• Adaptability: Ability to adapt to changing priorities and work effectively in a fast-paced, dynamic environment.
• Industry Knowledge: Knowledge of the e-commerce industry and its unique challenges and opportunities related to capacity planning and workforce management.
• Compliance Knowledge: Familiarity with relevant regulations and best practices related to capacity planning and workforce management within the South African context

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

go to method of application »

• The Community Manager Lead manages a team of Community Managers to directly support Personal Shoppers, ensuring operational efficiency and the achievement of core business targets. 
• The role is directly accountable for growing the monthly active shopper base, maximizing GMV, and improving month-on-month retention by ensuring the team effectively manages the Community Manager Dashboard, drives adoption of the Personal Shopper App, and utilizes internal AI personalization tools.

This position reports to the Head of Personal Shopper Program

Your responsibilities will include:

• Team Leadership: Manage and coach the Community Manager team, setting clear performance expectations and running bi-weekly KPI check-ins.
• Active Base & App Adoption: Drive engagement and widespread adoption of the Personal Shopper App to grow and maintain the monthly active shopper base.
• GMV & Dashboard Management: Own the Community Manager Dashboard, ensuring the team feeds it effectively to update the app while leveraging internal AI tools to scale personalized engagement and maximize shopper GMV.
• Retention & High-Performer Development: Monitor month-on-month retention, resolve community escalations, and empower high-performing shoppers to scale their businesses.
• Feedback & Product Evolution: Gather insights and app usage data to recommend continuous improvements for program processes, training materials, and internal digital tools.

Output:

Core Commercial & Performance Metrics:

• Active Base Growth: Monthly active Personal Shopper tracking and app adoption/engagement rates.
• GMV & Commercial Performance: Gross Merchandise Value (GMV) dashboards tracking sales performance and the impact of internal AI-driven personalization tools.
• Retention & High-Performer Development: Month-on-month retention analytics, cohort tracking, and growth plans specifically designed to scale and retain high-performing Personal Shoppers.

Team Management & Tool Operations:

• Team Performance & Coaching: Quarterly performance reviews, mentorship roadmaps, and skills tracking for direct reports.
• Dashboard & Content Quality Logs: Audit tracking to ensure the Community Manager Dashboard is consistently being fed with accurate, high-quality content to power the Personal Shopper App.
• Feedback Loops & Process Optimizations: Aggregated community insights and operational updates for program leadership to continuously improve app features, internal AI tools, and training materials.

Qualification & Experience:

• Bachelor’s degree in business, communications, marketing, or a related field (or equivalent practical experience).
• 3+ years’ experience in community management, customer engagement, sales team leadership, or a related field
• Proven track record managing and developing teams in a fast-paced environment
• Experience working in e-commerce, digital platforms, or supporting small business entrepreneurship is highly desirable
• Demonstrated success with training and performance management
• Strong understanding of underserved markets and building trust with diverse communities
• Familiarity with analyzing KPIs and using data to inform decision-making
• Experience implementing feedback loops, reporting, and process improvement

Attributes Required:

• Commercial & Metric Performance: Proven ability to manage a team against hard commercial targets, specifically Monthly Active Users, GMV growth, and Retention metrics.
• Digital Tool & Platform Ownership: Deep comfort with e-commerce environments; directly capable of mastering backend dashboards, adopting internal AI tools for personalization, and driving user engagement on Personal Shopper App.
• Team Management & Coaching: Experienced in leading, mentoring, and developing direct reports in a fast-paced, target-driven environment.
• Community Engagement & Escalation: Strong communication and relationship-building skills to guide diverse shopper communities and resolve complex field issues smoothly.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

go to method of application »

Reporting to the Shift Manager

Your responsibilities will include:

• Ensure that the department is well organized and controlled to sufficiently support the goals of the business
• Implement improvement processes and maintain procedures and systems to minimize costs and maximize working capital
• Ensuring all work areas are clean and tidy and safe for staff to work in
• Evaluate daily operational reports to ensure key critical areas of the department are controlled and any discrepancies addressed and resolved.
• Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
• Ensure that all processes are completed on the same day. Daily planning with line Managers
• Oversee the DC Assistants and motivate attention to detail, for constant accuracy and turn-around times.
• Assist with managing outputs within the department. Maintaining quality and quantity of work.
• Ensure productive targets are met
• Assist to maintain FIFO of tasks within the department.
• Ensure escalated daily operational queries from team are resolved timeously

Attributes required:

• Have a detailed understanding of warehouse management systems
• Problem solving skills required
• Possess excellent verbal and written communication skills for a demanding and customer focused working environment.
• Possess excellent personal organisation and business administration skills in accordance with modern best practice methods.
• Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
• Possess the willingness to learn, improve and adapt.
• Good team player, hard worker, willing to be flexible with a positive attitude Must be able to work as part of a multi-cultural team
• Must be able to train staff

Qualifications and Experience

• Matric
• Have proven relevant experience in Picking, Packing, Receiving, Supplier Collects (in applicable departments within the DC)
• 4-5 years warehouse experience
• 2 years supervisory experience/exposure would be advantageous

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

go to method of application »

This position reports to the WMS and Systems Manager

 Your responsibilities may include:

• Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
• Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor)
• Performing routine audits of systems and operational processes
• Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords.
• Answering technical queries and assisting users.
• Troubleshooting and recording of reported system problems.
• Responsible to align full operational flow across all departments with system processes
• Liaison with IT & ensuring that the network infrastructure is up and running.
• Assist En-log team to apply all system upgrades & system errors
• Quality Control (QC) support for Integration of Dimensions operational assistance
• Assisting in trouble shooting WCS & escalating to stakeholders
• Liaise with operational systems and service providers with management
• Ensure Quality Assurance (QA) on testing and validation,
• Responsible for all technical WMS understanding & internal DC processes
• Responsible for maintenance of technical training schedules in support of operational SOP’s
• Responsible for onsite WMS queries and technical support
• Assisting in arranging data in an understandable manner to assist operations with dashboards
• Assist operations with good system practice & change management.
• Analyzing system logs, identifying and reporting of potential issues with all operational systems.
• Development of reporting and dashboards from WMS reporting database for OPS management teams
• Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle.

Qualifications:

• Minimum 3 years relevant experience within DC operations
• Previous experience with WMS systems such as Logfire(Oracle), Manhattan, Red Prairie, SAP, Highjump or similar -
• Information Systems, Industrial Engineering, B.Comm Logistics or similar degree preferred
• High level of proficiency with MS Office packages

Attributes required:

• Full understanding of a WCS, the application, troubleshoot, problems
• Solutions-oriented, can-do attitude; self-motivated
• Attention to detail
• Excellent communication skills, both written and spoken
• Previous experience in mini project management
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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Reports to: DC General Manager

Purpose of this role:

• Operations manager coordinating departments and ensuring daily productive execution of all areas of the DC operations floor. Daily executional role, 90% of time spent on the floor managing performance and productivity of all inbound, Production, Dispatch, Housekeeping, 5S. Becoming a 2IC to the GM.

Your responsibilities will include:

• Productive performance of Inbound, Outbound, Dispatch, Housekeeping operational performance. Budget / cost management
• Overall management and coordination of all DC activities (Dispatch Department, Inbound and Outbound Department) so that orders are shipped on schedule and product is within quality standards and cost objectives
• Ensuring DC adheres to company policy and administer practices in a fair and equitable manner. Managing budget and controlling expenses 
• Recommending policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation
• Drives creation of staffing plans, schedules, quality initiatives and process change initiatives to enable the DC to meet and exceed business objectives
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production
• Keep up to date on information and technology affecting distribution operations to increase innovation and ensure continual improvement throughout the DC
• Sets / clarifies requirements and expectations for DC Managers
• Oversee and manage the entire DC Operations, Logistics, Infrastructure, Projects, Continuous Improvements Programs etc as second in charge to the General Manager and manage other Key Stakeholders, SPs etc.
•  Achieve the all the DCs set Targets, Objectives and KPIs.
• Support the DC GM, Subordinates and other Stakeholders. Measures performance, provides feedback, and hold DC Managers accountable for their performance and the performance of their departments
• Takes proactive steps to ensure that best practices are shared across all departments & shifts Achieve all the set Targets, Objectives and KPIs for the DC
• Oversee the DC in the absence of the GM and ensure that all standards are met, maintained and or improved

Qualification & Experience:

• Relevant tertiary qualification (Logistics, Supply Chain, Ind. Engineering, Management) and/or further Senior Qualification 5+ years DC Operations experience in a complex or large/multinational operation at senior level.
• Previous managerial experience within a Distribution Center.
• Senior Management Level Operations
• Previous Warehouse Management System (WMS)
• Overall DC/FC/W/house general management

Attributes Required:

• Demonstrated leadership ability required.
• PC knowledge and ability required.
• Strong oral and written communication, analytical, organizational and time management skills required.
• People Management,
• Perf. Management,
• HR/IR,
• Negotiations skills
• Analytical Thorough
• knowledge of supply chain management required Level 5 Leadership
• Humility
• Ability/will to be mentored and to mentor others for Development.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

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Who We're Looking For:

• Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
• At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 
• We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

• Monitor and report on franchise and driver performance and operational compliance in the field
• Gain contextual understanding of the operational levers involved in driving performance, both regionally and branch-specific
• Train and inform SOP’s at a franchise level (Managers, Drivers), and identify non-compliance as necessary to senior management
• Assist in the continued improvement of SOP’s for across the delivery network
• Maintain service levels of franchises according Service Level Agreements and able to implement corrective measures operationally within service hubs, as related to further business strategies aligned with the Head Office and operational teams
• Monitor and report on branch adherence to franchise agreements and key performance indicators (KPI’s)
• Manage and work to improve weekly KPI’s at franchise level
• Conduct regular audits to assess & measure performance and compliance
• Travel locally in and around an allocated region, as well as to allocated regional branches as required as part of your weekly deliverables
• Address key branch tracking metrics in regional driver growth with the franchise management teams and compiling weekly reports to feedback and address
• Address key branch tracking metrics in regional performance management with the franchise management teams and compiling weekly reports to feedback and address
• Address key branch tracking metrics in regional complaints and branch-customer satisfaction with the franchise management teams and compiling weekly reports to feedback and address

Attributes required:

• High energy, self-starter, high level of initiative, creativity and adaptability
• Project management and ability to prioritise focus according to set deliverables is critical
• Auditing SOP compliance
• Execution oriented and operationally pragmatic
• Understand how technology works for business
• Hands-on field and operational experience
• System and process-orientated
• Attention to detail while still seeing the bigger picture
• Understand convenience and customer service
• Comfortable with change and able to engage with colleagues to assess and refine approach
• Low on ego, high on delivery and execution; but able to network effectively and garner cooperation and collective buy-in from key clients and business owners
• Organization & sound communication will be key success factors of a Compliance supervisor (Franchise)

Qualifications & Experience:

• 3 yrs experience in a client-facing role in an operational environment or similar required
• A degree or equivalent work experience in process analysis and management
• Must have a driver's license
• Ability to analyse data and create reports
• Proficient in Microsoft Office (word, excel & powerpoint) required
• Proven track record in operational delivery and execution
• Operational experience managing an outlet, hub or a restaurant will be advantageous
• Previous hospitality/retail franchise working experience will be advantageous
• Training experience in an operational setting will be advantageous
• IT or tech savvy will be advantageous
• Field-based work experience
• Previous experience in the logistics industry is not required
• Excellent communication and interpersonal skills
• Keen attention to detail
• Able to coordinate across functional teams to promote efficient operations
• Analyse and report on eCommerce performance metrics to identify areas for improvement and growth opportunities

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Purpose of the role: 

• The Aggregator Partnerships Manager is responsible for building, formalising, and scaling Takealot's relationships with aggregator platforms — the intermediary service providers that help identify and source international sellers and help them to navigate the catalogue creation, payments, currency conversion, South African regulatory compliance, and logistics when selling on the Takealot marketplace.
• This role exists because aggregators represent the single highest-leverage channel for acquiring large cohorts of pre-qualified international sellers at scale, and structured partnership agreements unlock seller pipelines that would otherwise be inaccessible through direct outreach alone.
• The Manager must combine commercial partnership skills with a deep understanding of cross-border e-commerce mechanics and the South African regulatory environment.

Key Responsibilities: 

• Partner Identification & Pipeline Development: Map the global and regional landscape of aggregator platforms, cross-border e-commerce service providers, and seller enablement platforms; build and maintain a prioritised pipeline of prospective aggregator partners aligned to Takealot's target seller profiles.
• Partnership Negotiation & Contracting: Lead commercial and contractual negotiations with aggregator partners, including referral fee structures, co-marketing commitments, data-sharing arrangements, and SLA frameworks; work with Takealot's legal and finance teams to execute partnership agreements.
• Partner Onboarding & Enablement: Develop onboarding programmes, training materials, and go-to-market toolkits that enable aggregator partner teams to effectively pitch and onboard their seller bases onto the Takealot marketplace.
• Relationship Management: Serve as the primary point of contact for all assigned aggregator partners; conduct regular business reviews (monthly/quarterly), manage escalations, and ensure partners remain engaged and commercially motivated.
• Seller Pipeline Management: Work with aggregator partners to build structured seller referral pipelines; track leads from partner referral through to seller activation and first sale, ensuring handoff to the Sales & Account Manager team is seamless.
• Co-Marketing & Campaign Execution: Collaborate with the Takealot marketing team and aggregator partners to design and execute joint acquisition campaigns, seller webinars, trade shows, and promotional programmes targeting international seller communities.
• Compliance Alignment: Ensure that aggregator partners are aligned with SARS (South African Revenue Service) VAT and customs compliance requirements relevant to cross-border sellers; liaise with Takealot's compliance and finance teams to keep partner materials current.
• Partner Performance Monitoring: Define, track, and report on partner-level KPIs (sellers referred, activated, GMV generated); conduct structured quarterly business reviews with each partner and develop improvement plans where targets are missed.
• Market Intelligence: Stay current on competitive aggregator partnership programmes offered by other marketplaces (e.g. Amazon, Noon, Jumia); feed insights back into Takealot's partnership proposition development.

Minimum Required Qualification:

• Bachelor's degree in Commerce, Business, International Trade, or a related field; a postgraduate qualification is advantageous.

Minimum Required Experience:

• Minimum 5 years of experience in strategic partnerships, business development, or channel sales roles — ideally within e-commerce, fintech, payments, or cross-border trade.
• Proven track record of negotiating and closing multi-party commercial agreements with structured revenue or referral components.
• Experience working with or alongside payment platforms, cross-border payment providers, or marketplace aggregators (e.g. Payoneer, PingPong, LianLian, World First, Airwallex, or similar).
• Understanding of South African import regulations, VAT obligations for foreign sellers (SARS eFiling, VAT registration thresholds), and customs processes.
• Excellent relationship management skills with experience managing senior stakeholders at partner organisations.
• Willingness to travel domestically and internationally for partner engagement.

Skills, Knowledge & Abilities:

• Entrepreneurial self-starter who thrives in ambiguous, greenfield environments and can build programmes from the ground up.
• Strong commercial instincts — understands what makes a partnership mutually valuable and can structure creative deal terms.
• Culturally aware and comfortable working with partner organisations based in Asia, Europe, and the Americas.
• Excellent verbal and written communication and presentation skills.
• Data-driven mindset; comfortable using analytics to assess partner performance and make strategic decisions.
• Strong network within the African e-commerce or cross-border trade ecosystem is highly advantageous.
• Fluency in Mandarin or other relevant languages is advantageous given the profile of many cross-border seller communities.

 The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

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Role Purpose:

• Provide operational and administrative support to the Engineering & Product HR team. This role is designed as a learning opportunity within our Graduate Programme, where the intern will assist with the employee lifecycle, data maintenance, and HR documentation, gaining hands-on exposure to human resources practices in a fast-paced, tech-driven retail environment.

Requirements:

Qualifications & Experience:

• N6 Certificate in Human Resource Management

The skills we need:

• Computer Literacy
• Strong Attention to Detail: Ability to handle data and documentation with high accuracy.
• Strong written and verbal communication skills.
• Time management and ability to manage multiple projects simultaneously.
• Proficiency in Google Suite (Docs, Sheets, Slides) is essential.
• Data interpretation and presentation.

Attributes required: 

• CollaborativeWorks well in a team environment.
• Creative Energy
• Proactive & Hands-on: Willing to roll up sleeves and get involved.
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills
• Agile: Comfortable adapting to changing priorities and fast-paced environments.

Key responsibilities:

• Administrative Support: Assist with end-to-end employee lifecycle administration, including onboarding preparation, offboarding documentation, and maintaining accurate personnel records.
• Data & Reporting Support: Help with the collection and verification of HR data, ensuring spreadsheets and systems (like Greenhouse) are up to date. Assist in preparing basic reports and presentations.
• Process Maintenance: Support the team in maintaining Standard Operating Procedures (SOPs) and filing systems, ensuring all documentation is compliant and easy to retrieve.
• Communication Liaison: Act as a helpful point of contact for routine employee HR queries, escalating complex issues to the People Practitioner.
• Project Support: Participate in and support ad-hoc engineering and HR projects by performing research, taking minutes, or coordinating meeting logistics.
• This is an 18-month contract

High Level: 

• At the Takealot Group, our Internship  Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Internship  program will prepare you for a career in a large-scale and fast-paced environment.
• Every selected Intern  gains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.
• You’ll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.