Debt Collections Agent at Cartrack

Position summary

Industry: Telecommunication Services

Job category: Service Advisor

EE position: No

Introduction

We have great opportunity for Collection Agents to join our team where you will be responsible for the recovery of outstanding payments from debtors. We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Job description

In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

Key responsibilities:

• Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
• Negotiating settlements to receive payment on a certain percentage of the debt.
• Preventing repeated payment delinquency by negotiating manageable debt payments.

Minimum requirements

• At least 2 years debt collection experience (early and late stage)
• Exceptional ability to communicate with debtors to negotiate debt payment plans.
• Exceptional recordkeeping and interpersonal skills.
• Completed Matric