Debtors Administrator at Optimi Learning

Job Description

• Optimi is looking for a deadline-driven individual with exceptional time management and organising skills to join our finance team as a Debtors Administrator. The ideal candidate should have an administrative background with strong planning, prioritization, and debt collection qualities.

REQUIREMENTS

• Diploma or finance related qualification.
• 2 year relevant experience in a similar role.
• Computer literacy: MS Suite.
• Computer literacy: Pastel (advantageous).
• Fluent in English (written and verbal).

DUTIES

• Discussing debts with customers and creating a payment plan that allows them to pay what they owe.
• Timely & effective collection of receivable balances through calls, e-mails and sms.
• Improvement of aged collections from 60 day onward as a percentage of total debtors by at least 5%.
• Maintain acceptable DSO levels.
• Submission & Reconciliation of Debit order batches.
• Follow up on unsuccessful Debit orders & ensure accurate debit order mandate information.
• Manual Invoices/Credit notes to be issued to customers with 98 % accuracy.
• Ensure that monthly billing is executed on time and in line with the relevant SOP.
• Ensure classification of revenue is correct.
• Reduction in Bad Debt Written off or provided for by 5%
• Accurate allocation of client’s receipts.
• Timeous allocation of receipts (within 1 business day).
• Regular follow up of unallocated client receipts.
• Queries raised by internal and external customers being resolved within the periods as defined by SLA.