Debtors and Leasing Administrator at Hire Resolve

• Hire Resolve is seeking a detail-oriented, proactive Debtors & Lease Administrator to join a premier property management group based in Observatory, Cape Town. Reporting to the Portfolio Financial Controller, this full-time onsite position is responsible for managing tenant billings, lease capturing, debt collection, and complex account reconciliations using MDA Property Management software.

Key Performance Areas:

• Lease Administration & Capturing: Accurate loading, updating, and processing of new lease agreements, lease renewals, tenant escalations, deposit administration, and lease terminations on the MDA system.
• Debtors Billing & Recoveries: Generate and distribute monthly rental invoices, levies, and variable charges including electricity, water, and municipal utility re-charges.
• Tenant Account Reconciliations: Perform detailed monthly tenant ledger reconciliations, process receipt allocations, reconcile bank accounts, and resolve unallocated receipts.
• Arrears Control & Credit Control: Monitor aged debtors reports, follow up on outstanding rental balances telephonically and in writing, issue notice letters, and negotiate payment arrangements.
• Tenant Liaison & Query Resolution: Manage tenant account inquiries professionally, resolve billing discrepancies promptly, and maintain strong relationships with Property Managers and portfolio teams.

Minimum Requirements:

• Education: Matric / Grade 12 is required; a relevant Certificate or Diploma in Bookkeeping, Accounting, or Property Management is advantageous.
• Software Mastery: Demonstrated practical experience using MDA Property Management software is essential.
• Experience: Minimum 1 to 4 years' experience in Debtors Administration, Credit Control, or Lease Administration within property management, commercial real estate, or housing environments.
• Technical Competencies: Strong understanding of property billing cycles, municipal utilities re-charging, lease terms, and ledger reconciliations. Proficient in MS Excel.
• Attributes: Excellent communication skills, strong numerical accuracy, assertive collection capabilities, and a structured, deadline-driven approach.