Debtors Manager at Hire Resolve

• Hire Resolve is seeking a high-caliber Debtors Manager to take regional accountability for the KwaZulu-Natal portfolio of a leading property and student housing group. This role is perfect for a strategic collections professional who excels at managing complex funding landscapes, university relationships, and high-volume leasing operations.

Key Performance Areas:

• Collections & Arrears Management: Drive regional debt recovery strategies to ensure cash is collected as it falls due. Oversee the entire credit control lifecycle, including delinquency management and legal escalations.
• Leasing & Occupancy Optimization: Ensure all buildings within the KZN region are fully let at approved rental levels. Manage the leasing execution process and monitor tenant movement to maintain optimal occupancy.
• Funding & Bursary Coordination: Act as the regional expert on university funding (NSFAS, etc.) and bursary cycles. Maintain close relationships with financial aid offices to ensure billing alignment and timely payment disbursements.
• Accreditation Support: Oversee the university accreditation process for regional buildings, ensuring all health, safety, and institutional requirements are met to maintain "approved" status.
• Team Leadership: Provide direction and supervision to the regional debtors and leasing teams, conducting performance reviews and driving a culture of accountability.
• Regional Intelligence: Monitor market trends, funding policy changes, and academic calendars to provide management with actionable insights regarding cash flow risks.

Requirements:

• Experience: 5–8 years of experience in Debtors/Credit Management, specifically within the Property or Student Accommodation sectors.
• Leadership: Proven track record in a supervisory or managerial role, managing multi-disciplinary teams.
• Industry Knowledge: Deep understanding of NSFAS/Bursary funding models and university accreditation processes is a significant advantage.
• Technical Skills: Proficiency in property management software and advanced MS Excel.
• Attributes: Strong negotiation skills, a results-driven approach to collections, and the ability to manage complex stakeholder relationships (Universities, Funders, and Tenants).
• Location: Must be based in KwaZulu-Natal and able to travel within the region as required.