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  • Posted: Mar 17, 2022
    Deadline: Not specified
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    Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
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    Delivery Lead: Conversational banking

    Purpose Statement

    • To provide direction to and lead IT teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Capitec Bank Operations
    • Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

    Experience

    • At least 5 years’ experience in software development management including experience in leading a technical team.
    • Experience in progressive database or software development roles
    • Expereince in social media / WhatsApp / bot systems 

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • Bachelor's Degree in Information Technology - Computer Science or Information Technology - Programming

    Knowledge

    • Stakeholder  relationship engagement and management
    • Responsibility for delivery in a fast moving environment
    • General business acumen
    • The retail credit industry
    • Banking industry
    • Budgeting and accounting principles
    • Business analysis and design
    • Implementation and maintenance of financial and contact centre systems and procedures
    • Project Management principles and methodologies
    • Systems Development Life Cycle (SDLC)

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Analytical Skills
    • Negotiation skills
    • Attention to Detail

    Competencies

    • Deciding and Initiating Action
    • Leading and Supervising
    • Working with People
    • Applying Expertise and Technology
    • Planning and Organising
    • Delivering Results and Meeting Customer Expectations
    • Coping with Pressures and Setbacks

    Conditions of Employment

    • Clear criminal and credit record

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

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