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  • Posted: Nov 17, 2020
    Deadline: Not specified
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    For over 35 years, averda has been a global provider of integrated waste management services. averda’s extensive service portfolio helps address a broad range of environmental needs, including cleaning and collecting, recovering and recycling, and diverting and disposing of all forms of solid and liquid waste for all industries. averda’s numerous...
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    Delivery Manager

    JOB PURPOSE 

    • Lead, direct and develop the National operations in the Healthcare Logistics environment
    • Govern the operational plan to meet contractual requirements
    • Manage Logistics P&L and drive efficiencies.
    • Support National Delivery Team
    • People Management
    • Comply with Health, Safety, Environment policies
    • Risk Management, and Standard Operating Procedures

    KEY ACCOUNTABILITIES

    Lead, direct and develop the operations in the country

    • Operations or Service Lines lead(s)
    • Propose operations budget and gain approval from the General Manager
    • Manage capacity and competency requirements for new projects’ mobilisation and delivery
    • Lead asset and fleet management including vehicle maintenance and repair
    • Identify and implement cost optimisation opportunities
    • Identify and implement service quality optimisation opportunities
    • Develop partnerships and ensure connection and relationships with 3rd party service providers and key industry players

    Govern operational plan to meet contractual requirements 

    • Manage all projects in scope and ensure delivery of services with high quality and at minimal costs and risks
    • Hold contract management and oversee compliance
    • Monitor project financial performance and delivery of services as per Averda’s standards and intervene in operations if needed
    • Identify continuous improvement opportunities and conduct country level initiatives to optimise routes, dispatch, fulfilment, customer satisfaction, etc

    Manage Logistics P&L and drive efficiencies. 

    • Support General Manager in developing a go-to-market and client strategy to enable growth
    • Support origination of new sales for existing clients and pass them over to commercial teams
    • Support identification of business development opportunities
    • Develop a personalised approach and dedicate focus to develop and retain the clients
    • Oversee and align customer servicing is delivered for all projects as per Averda’s standards

    Support National Delivery Team

    • Provide market input and feedback to Internal Stake holders (Solutions and Innovation and Service Lines)
    • Support execution of major projects led by Country and or Global teams
    • Make available experts and teams to support country and / or global initiatives and contribute to the advisory network
    • Run performance management of all direct reports and within the relevant business.
    • Analyse, develop and report opportunities or vulnerabilities to assist in decision making of National Delivery team
    • Support in rollout of corporate initiatives

    People Management

    • Build the operations team, optimising talents and growing individuals
    • Manage the performance of the team
    • Develop and maintain teamwork among all functional teams promoting the sharing of ideas and best practice
    • Improve talent development and rotation programs where possible
    • Report non-compliance cases and initiate actions as per ‘Managing Capability and Discipline Concerns Policy’

    QUALIFICATIONS and KNOWLEDGE

    Qualifications

    • Degree in BBA or Bachelor in Logistics or Similar
    • MBA (Advantageous)

    Knowledge

    • Fluent in English
    • Wide knowledge of Environment Services and / or Healthcare industry
    • Sound knowledge of financial management and wider Business management principles
    • High level of awareness in the local market and key players and stakeholders
    • High level of awareness of the local competitive landscape

    Method of Application

    Interested and qualified? Go to Averda on www.linkedin.com to apply

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