Deloitte Consulting - Resource Management Consultant at Deloitte

Responsibilities:

• Manage availability and fulfil demand by using permanent resources, contractors, or Alliance partners to maximise efficiency and ensuring that delivery increases utilisation whilst protecting margin
• Liaise and consult with Partners, Directors & Project Managers to help deliver creative solutions to resourcing problems (e.g. double bookings, conflicts, or staff shortages on assignments).
• Interrogates, clearly understands, and communicates to team the agreed strategic objectives of Offering and Service Line

Manages the implementation of the strategic imperatives in line with service area strategy relating to:

1. Develop one Africa-wide planning team as opposed to a regional planning culture
2. Implementation of change initiatives within designated area/s
3. Management of the implementation of plan on a day-to-day basis with team
4. Monitoring skills level in team relating to required outputs, assisting as necessary
5. Clear and regular communication with Leadership and team on implementation status 

• Supports Service Line leadership in carrying out EXCO mandate 
• Builds professional relationships within service line/s to understand business needs in area/s of responsibility
• Implement a strategy to address staff mobility
• Provide an accurate assessment of staff needs for demand fulfilment in each office
• Generates and implements innovative ideas and solutions within area of responsibility in collaboration with team members to enhance / renew service offerings
• Interrogates, clearly understands, and communicates to team the agreed strategic objectives of both own Service Area and that of the Service Line

Manages the implementation of the strategic imperatives in line with Service Line and service area strategy relating to:

1. Develop one Africa-wide planning team and an Africa-wide planning culture as opposed to a regional planning culture
2. Implementation of change initiatives within designated area/s
3. Management of the implementation of plan on a day-to-day basis with team
4. Monitoring skills level in team relating to required outputs, assisting as necessary
5. Clear and regular communication with Leadership and team on implementation status 

• Liaise with senior members of the practice to confirm their resource requirements, including keeping abreast of new projects, project extensions and bid wins
• Ensure that practitioners are appropriately matched to jobs which are challenging and developmental.
• Assist the team in satisfying practitioners’ needs and aspirations for their career development
• Ensure that the best teams of people are provided for client marketing, in particular proposals for new work
• Ensure that there is flexibility in the system to cope with the unplanned resourcing needs when new work has been won
• Ensure projects are staffed with diverse team and equal opportunity provided to practitioners
• Maintain, challenge, and validate practitioner availability schedules on StaffIT and Moja
• Agree on practitioner forecasts of chargeable and non-chargeable work and resolve any discrepancies
• Prepare weekly management reports on availability and forecast utilisation/revenue
• Liaise with HR and the Service Centre teams to ensure accuracy of practitioner information
• Work with HR and Appraisers and advise on any performance and/or work-life balance issues
• Ensure there is an up-to-date inventory of all practitioner’s skills and capabilities that are aligned to the DC Talent platforms
• Ensure conflict resolution within an acceptable period as it relates to clients that are subject to milestones
• Acts as role model in the value of exceptional client delivery and growing the brand of Employer of Choice

Qualifications

• A Bachelor’s degree is required, and post graduate degree is beneficial

Competencies:

• Fully competent in MS Office Suite and any other programs relevant to role
• Strong negotiation and persuasion skills and adept at managing upwards
• Strong written and oral communication skills
• Experienced implementation of strategy
• Good report writing skills
• Proactive and creative approach to problem solving
• Numerate and well organised
• Hands on approach with ability to 'juggle' several tasks at once
• Effective interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and others
• Excellent business acumen

Years of experience:

• 3 years Resource Management experience within the Professional Services industry and an understanding of Consulting
• Experience in a similar Resource Management/Staffing role leading a team