Desktop Assessor at Discovery Limited

Key Purpose

• To investigate and validate motor and non-motor claims to determine validity based on the Discovery Insure contract.

Areas of responsibility may include but are not limited to

• Motor and non-motor validation within predetermined mandates
• Accurate compiling of reports with findings and recommendations for line management to make an informed decision.
• Quantify motor and non-motor losses accurately and facilitate the process between the broker and/or client.
• Liaise with Service Providers and provide back-office support to claims consultants.

Personal Attributes and Skills:

• Analytical
• Negotiation
• Conflict handling
• Communication (written and verbal)
• MS office
• Investigation and interviewing

Education and Experience

Education:

• Matric (Essential)
• Successfully completed or currently busy with the Insure in-house Assessor Development programme (Advantageous)
• Degree (Advantageous)

Minimum Experience:              

• Mininum of 3 years’ motor and non-motor short term insurance experience (Essential)
• Minimum of 1 year claims motor and non-motor short term insurance investigation experience outside of Discovery Insure (Advantageous)