Despatch Clerk at RCL Foods

Minimum Requirements    

• Grade 12/ Matric certificate.
• Valid forklift license.
• Knowledge of receiving and despatch principles and procedures.
• Knowledge of warehouse-based business processes and practices.
• SAP knowledge is important for the role will be highly advantageous.

Duties & Responsibilities    

Checking and Despatching of Stock

• Adhere to vehicle checklist  before loading, check vehicle cleanliness, ensure pre-cooling has been done, temperature spec control has been checked and ensure that the vehicle meets the customer requirements for off-loading.
• Check that the selected stock matches against that to be loaded for accuracy against the customer’s order and correct any loaded variances / disparity.
• Ensure that stock to be despatched is done in an efficient, compliant, and timely manner and ensure the correct snake loading procedures are followed then accurately seal truck with a numbered seal after loading.
• Collate completed loading documents for capturing into the system (eg: SAP or Syspro).
• Record loading start and finish times, record pallets and all other returnable packaging dispatched onto the truck and assist with the Trip Recon process by ensuring that all required documents are provided daily to the Despatch Supervisor,

Accepting Stock from Production

• Accept stock from production by, checking that lugs are packed correctly and stacked correctly onto dollies, dollies are packed full where possible, different stock for different customers and regions are not mixed and ensure stock has been checked by QC.
• Isolate stock to be returned to production in readiness for quality to check before sending back when required.

Accepting Stock from Outside Storage facility

• Receive stock held at offsite facilities, particularly in peak periods. for defrosting and despatching on to the customer an ensure that it matches the paperwork required.
• Complete visual checks for damages.
• Advise the Planning and MRP Co-ordinator on stock received and provide the necessary documentation.

Stock Take and Housekeeping

• Check that stock is placed in the correct places within the despatch area to make stock count as easy as possible.
• Ensure that high levels of housekeeping are maintained, all issues are reported to the Despatch Supervisor and  that all housekeeping paperwork is correctly filed and stored at all times.
• Assist in the stock count process as required monthly or in weekly cycle counting.

Customer Equipment (lugs and dolleys) and Returnable Packaging

• Ensure that customer equipment/ returnable packaging matchesthat which is recorded on the customer’s paperwork when being collected.
• On completion of checking, It should be captured on the system and relevant recons.
• All discrepancies that cannot be resolved need to be escalated to the Despatch Supervisor

Effective Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.