Development Manager (Life Insurance) at Vodacom

Role Purpose

Vodacom Financial services has been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product offering, and diversify its clientele. The purpose of this role is to establish market position by locating, developing, defining, negotiating, closing business relationships, as well as to maintain extensive knowledge of current market conditions.

This person is responsible for defining long-term organizational strategic goals, and work with the internal team, marketing staff, and other managers to increase insurance opportunities and thereby maximize revenue for the organization. The objective of this role is to also put the customer at the heart of all operational activities, focusing on channel optimization and performance.

Your Responsibilities Will Include

• Deliver on target revenue, policy count, grow value added services and market share and other relevant business objectives as required
• Ability to manage cross functionally, and in the process live the Vodacom Way.
• Assessing channel performance in business through client acquisition and sales.
• Must have experience in managing brokers and outsourced channels
• Manage performance across all sales channels by fostering business relationships to increase revenue from sales and client retention.
• Screening potential corporate deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; as well as recommending equity investments.
• Business Partner and Trade Partner Support
• Grow Vodacom’s insurance customer base and market leadership in all channels as well as across the different segments
• Development of continuous improvement and business intelligence framework.
• Responsible for Management Information and reporting for channels
• Monitoring of compliance to legislation
• Process and Systems performance management and operational monitoring
• Sales performance analysis and competitor analysis
• Customer Service and SLA Management
• Analysis of the fulfilment process to identify process gaps that have revenue opportunities, cost threats or a churn risk that require an intervention

The Successful Candidate Will Have

• Grade 12 (essential)
• Relevant 3/4 year degree / National Diploma (essential) in Marketing management or related and
• A minimum of 8 years’ relevant working experience essential in sales and insurance.
• Strong understanding of Sales processes
• Business analysis
• Understanding of Direct Sales
• Fundamentals of Project Management is essential
• Understanding of the CVM
• Strong knowledge of the Telecommunications industry

The base location for this role is, Midrand, Vodacom Campus