Development Manager at Nedbank

Job Purpose

• The CARD environment also known as CAMS is a 24/7 system, All card transactions that occur in the bank flow through this system, from POS, Mobile, internet and ATM transactions we ensure 100% system availability so that our clients can transact anytime anywhere.

Job Responsibilities

• The System Manager for CAMS & HA is to ensure from an operational delivery that we stay at 100% availability is met daily, through the support of the team your will manage and the environmental controls in place the responsibility is to meet all SLA’s.
• As a Line manager you will have from Junior resources to Seniors that report into you for management, ensuring that people are looked after but working efficiently is the ask of the role.
• To be a leader for the broader team as you negotiate, trade and deliver on functions and responsibilities such as:
• Audit findings, Staff Time capture and recoveries, people work practises and flexibility, availability to issues and outages that can occur at any time, Gate keeping on the changes allowed for production, Incident, problem and release management.

Line Management to CAMS and HA staff

• Lead the overall team to success and ensure system availability 24/7
• Deliver on System management functions such as Audit findings to the area, Incident, problem and Release management.
• Scrum Master to a Fully stacked SQUAD to deliver on Innovation projects, Strategic projects and Operations
• Lead the teams through the rules and Disciplines that has been put in place, driving Nedbank Culture and good governance
• The Scrum master Role for payments innovation will be to deliver towards our SAFe Methodology and release delivery.
• Ensuring that the SQUAD you have been allocated to lead delivers on their commitments and the backlog of work that meets business demand and strategy.
• To Ensure accurate measures and tracking are in place using the tools offered by Nedbank to have an optimal, efficient fast paced delivery team.
• To lead the team and be the face towards the business areas as you create a High-performance SQUAD that delivers.

Essential Qualification

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees
• Scrum Master Qualification

Agile Coach / Agile Qualifications
Essential Certifications

• Proficient Certification in relevant technologies

Type of Exposure

• Supported Transformation, Change and continued Improvement
• Provided Client Service
• Achieved Client and Relationship Results
• Built a high performance culture
• Customer Engagement Manager

Minimum Experience Level

• 5-10 years’ experience in managing a team of technical professionals
• Experience in technical mainframe operations
• Experience in managing Incident, problem and change
• Leading a team in Agile
• Financial – issuing and Acquiring knowledge
• Banking background specially CARD and Payments

Advantageous experience:

• Agile Coach
• CAMS and Hogan knowledge
• Architectural & System thinking knowledge
• Large project delivers for a BANK
• Financial flows and General ledger processing

Skills:

• Mainframe COBOL – CAMS / Hogan
• Manager of Seniors
• Operational deliver, Microsoft service manager, JIRA and Confluence
• Networker, Stakeholder manager, influencer.

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Change management
• Client service management
• Diversity management
• Employee training/development
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Service level agreements
• Staff resource planning
• Strategic planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• General Communication Skills
• Estimations
• Organisational structure
• People practices
• Asset health management discipline

Behavioural Competencies

• Earning Trust
• Coaching
• Customer Focus
• Guiding Team Success
• Driving for Results
• Planning and Organizing