DevOps Engineer at Telesure Investment Holdings (TIH)

Job Purpose

• Develop functional systems and solutions with a focus on scalability, automation, reliability, security and quality. Implement customer integrations, and improve the customer experience. Perform root cause analysis of production errors, resolve issues, design procedures for system troubleshooting and maintenance, and build tools to reduce error occurrence.

Responsibilities

Application Software Development

• Develop existing applications and contribute to development of new applications by analysing and identifying areas for modification and improvement. 
• Develop new routine applications to meet customer requirements.

Application Software Roadmap

• Contribute to and maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements.

Data-driven Product and Service Improvement

• Research data from digital product/service performance, customer behavior, and market trends to identify opportunities for product/service improvement.

Design and Conceptualisation

• Produce multiple concepts and prototypes to design digital products/services.
• Product/Service DevelopmentDeliver defined features, functionality, or outcomes from a designated part of the development/engineering program, selecting the best available approach within established systems.

Digital Marketing Plan Execution

• Provide analysis to monitor performance of digital marketing campaigns.

Customer Needs/Experience Research

• Support customer and market research by performing customer and market research and analysis techniques.

Testing IT Performance

• Perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.

Faults Diagnosis and Correction

• Provide fault isolation and resolution for complex challenges to limit and address issues promptly.

Education

• University / Post Graduate (Masters Degree)

Experience

• 3-6 years' experience working with Rancher 2.5+, Kubernetes, Linux, .NET Development, Angular, React, Node (Essential); Experience and understanding of Agile, Scrum and Kanban (Essential); Azure DevOps experience (Advantageous). Managerial Experience: 7 to 12 months experience of general supervision of more junior colleagues (Essential)

Deadline:2nd September,2025