Digital Account Manager at Clicks Group

Overview

• To efficiently manage and oversee several advertising accounts, ensuring the accurate and timely flow and execution of all work designated from brief.

Purpose and Objectives

• To manage the briefing process, ensuring there is a clear understanding of the client’s requirements, that accurate information is provided on the brief; costs are approved and allocated and timing plans are established and communicated to all relevant stakeholders.
• To open the job-bags and complete all relevant information required including job number, brief, print / media /creative spec and deadlines.
• To manage the sourcing of samples and references and assist as is needed on other promotions.
• To manage the creative work-flow process to deadlines, ensuring time allocation in studio and sign off efficiencies.
• To facilitate the sign-off process to deadlines and ensure the accurate and timeous delivery of information and print instructions of the final artwork to print production and display.
• To attend meetings and receive and communicate accurate and timeous updates of information to stakeholders, including job bag cover sheet and content, status reports and minutes of meetings attended.
• To ensure brand consistency is maintained.
• To efficiently manage client relationships, liaise with internal and external stakeholders on the progress of work and ensure projects / campaigns are done according to client specifications.
• To efficiently direct and manage the work of the junior account manager.

Requirements

Job Knowledge:

• Knowledge of advertising and marketing concepts and principles
• Knowledge and understanding of client briefs and its application
• Working knowledge of MS Word, Excel and Outlook

Job Related Skills:

• Strong interpersonal / relationship building skills and the ability to relate to people at various levels
• Strong attention to detail
• Strong administrative skills
• Deadline and results driven
• Planning and organising skills
• A positive, can-do attitude
• Ability to work under pressure
• Ability to function independently, use own initiative and take decisions
• Assertive and confident
• Professionalism

Job Experience:

• Essential: Minimum 5 years experience in an advertising agency in an Account Manager / Client Service position

Education:

• Essential: Matric
• Desirable: Diploma/degree in advertising / marketing

Competency Requirements:

Essential

• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information
• Coping with Pressures and Setbacks
• Relating and Networking
• Persuading and Influencing
• Deciding and Initiating Action