Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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This is a contract role for a call centre sales and service consultant based in the Johannesburg Metropolitan area. The consultant will be responsible for handling inbound and outbound calls, providing exceptional customer service, addressing client queries and facilitating sales processes. Daily tasks include consulting with clients, offering product information, ensuring customer satisfaction, and achieving sales targets. The role requires on-site presence and collaboration with the sales and service teams to drive performanceand growth.
Requi rements
Skills
Knowledge of banking products and sales principles and methods.
Proven track record in sales.
Strong and interpersonal skills as well as objection handling skills.
Excellent verbal and communication skills (Persuasive).
Possess an ability to adapt and solve problems.
Be responsible and accountable for target achievement.
Have a winning attitude and willingness to grow within the organisation.