Director: IT Infrastructure and Service Operations at Department of Communications and Digital Technologies (DCDT)

REQUIREMENTS :

• An undergraduate qualification (NQF level 7) as recognized by the South African Qualifications Authority in Information Technology / Systems Engineering / Computer Science or relevant field.
• 5 Years of experience at middle/senior managerial level and the successful completion of the Public Service Senior Management Leadership Programme as endorsed by the National School of Government available as an online course on www.thensg.gov.za (submitted prior to appointment).
• Relevant accreditation such as CISA/ITIL/CITM/ CISSP/COBIT.

DUTIES :

• The successful candidate will manage and drive the design and review of IT governance framework, policies, standards, principles and procedures.
• Develop and implement a comprehensive infrastructure strategy aligned with business objectives and ensure the infrastructure strategy supports organizational goals and technology requirements.
• Define, negotiate, and manage service levels to meet expectations in driving IT infrastructure performance, capacity, security, and recovery.
• Manage, configure, maintain and upgrade networks, and monitor network performance (capacity, security, availability, utilization, throughput, latency) and test for weaknesses. Manage the installation and integrate new server hardware and applications and monitor third-party applications.
• Build database systems and perform tests to ensure data security, privacy and integrity. Drive database systems of high availability and quality and ensure secure and efficient utilization of cloud services. Manage database performance, implement changes as required and enforce database policies, procedures and standards.
• Manage interface between employees and IT to ensure proper event, incidents, problems and requests management. Strategic Functional Leadership, Manage human resources, Manage financial resources, driving change and operational excellence and manage compliance.