Disability Claims Administrator at Hollard Insurance

OVERALL JOB FOCUS:

• The Disability claims administrator assists with PHI Claimants and Lump Sum Disability payments. This administrator will be responsible for the claims calculations, monthly payments, monthly schedules, and day to day queries.

KEY OUTPUTS: 

New Claims: 

• Check and Prepare PHI, Lump Sum Disability and Critical Illness calculations
• Checking of calculations 
• Processing payment
• Verify and authorise payments.
• Payment letters
• Monthly Bulk Release for PHI payment
• Bulk Release for monthly PHI Claimants by the 20th of each month
• Widow & orphans’ payments
• Process all the monthly payments
• Ensure the tax increases are done annually.
• Prepare spreadsheet for yearly tax certificates.

Other Responsibilities

• Pay slips on request
• Monthly Escalation and Escalation letters
• Monthly schedules for Pension and Provident Fund
• Tax certificates annually for PHI Claimants
• Queries Internal/External clients
• Attend to central mailbox daily and ensure mailbox is kept up to date.
• Required Knowledge and Experience    

Experience in payment of Annuity claims

• Group risk administration experience & long term insurance qualifications would be 
• advantageous
•  Integrity
•  Patience and tolerance
•  Ability to work under pressure
•  Results and action driven 

Educational Requirements    

• Minimum of Grade 12 (Matric)
• Minimum of 3 years long term insurance 

Experience.

• 3 or more years experience in payment of Annuity claims