Dispatch Supervisor X 2 (Day and night) at Clicks Group

Introduction

• Clicks Centurion DC is on the hunt for an exceptional Dispatch Supervisor ( day and night shift) , who will be responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators.

Job description

Purpose and Objectives

• Will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
• To hold the daily SGM meetings, address performance and training needs to ensure improvement.
• To manage employees to achieve productivity targets and take remedial action where required
• To assist in planning for staff requirements based on volume, aligned to planned budget
• To action and manage daily/weekly reporting
• To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance
• Ensure that the KPI board is completed correctly and timeously
• To achieve the KPI’s in the department within planned budgets and schedules and ensure a proper handover between shifts
• To ultimately deliver high levels of service to Our Customers.
• To live and instill The Brand’s Values.

Minimum requirements

Qualifications

• Essential: Matric (Grade 12)
• Desirable: Relevant Tertiary Qualification

Experience

• Essential: 3 - 5 Years in a Distribution Centre 
• Preferably 1 year in dispatch department

Job Related Skills

• Good planning and organizational skills
• Excellent written and verbal communication
• Good attention to detail and accuracy
• Analyzing of operational statistics and processes
• Persuading and Influencing others
• Computer literacy (Minimum Intermediary level Excel and PowerPoint skills)

Job Knowledge

• Knowledge of Distribution Centre processes and procedures 
• Business and management principles
• People Management
• Health and Safety
• Asset Management and Maintenance

Apply by: 8 December 2025