Dispatcher - Port Elizabeth, South Africa at Vestas

Responsibilities

• Define the WO context, specified and enriched with relevant technical information, guidelines for scheduler and service technicians if applicable which will allow the order to be planned and scheduled.
• Engage with technical support for complex jobs ensuing task list are appropriate for the works to be performed.
• Coordinate with Transactional Sales and other key stakeholders for Quoting (T&M)
• Identify Task list improvement opportunities and align with Technical Support the require update or task list creation.

Qualifications

• Bachelor's degree/Trade Certificate highly preferred in relevant field (i.e. Business Analytics, Mechanical, Electrical, Data Analytics)
• 2+ years of related experience within the wind industry
• Project management
• Coordinate work remotely.
• Establish safe standards of execution.
• Balance complex priorities
• Good experience in a technical service environment with a focus on planning & execution
• Good IT skills and experience with information processing in databases and planning tools
• Analytical and detailed working approach
• Self-organization and good time management
• Professional communication skills (including technical communication)
• Fair understanding of entitlement/commercial customer specifics
• Ability to read into technical documentation and drawings.
• Affinity to work according to processes and navigate in technical (commercial) related systems.