Div Exec: Institutional Operations at Liberty Group South Africa

Position Overview

• A senior leadership role responsible for overseeing and managing all operational aspects of institutional asset management. This role ensures the smooth functioning of daily operations, enhances operational efficiency, and ensures compliance with industry regulations and internal policies. The Divisional Executive: Institutional Operations collaborates closely with other departments, including portfolio management, risk management, compliance, and client services, to support the firm's strategic objectives and deliver exceptional service to institutional clients.

Key Responsibilities

Operational Leadership:

• Lead and manage the institutional operations team, ensuring effective execution of operational processes and procedures.
• Develop and implement operational strategies, policies, and procedures to enhance efficiency and mitigate risks.

Risk Management and Compliance:

• Ensure all operations comply with regulatory requirements and internal policies.
• Oversee the implementation of controls and best practices to maintain a high standard of operational integrity.

Process Improvement:

• Implement technology solutions and automation to streamline operations and reduce manual interventions.
• Lead initiatives to improve data management, reporting, and analytics capabilities.

Client Service and Relationship Management:

• Ensure the delivery of exceptional service to institutional clients, addressing their operational needs and resolving issues promptly.
• Participate in client meetings and presentations to provide operational insights and support business development efforts.

Stakeholder Collaboration:

• Act as a key point of contact for external vendors and service providers, managing relationships and service agreements.
• Participate in strategic planning and decision-making processes, providing operational insights and recommendations.

Minimum Experience

• 8 - 10 years experience in a similar environment, of which 3 - 4 years at senior management level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Additional Minimum Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field; advanced degree or professional certifications (e.g., CFA, CAIA) preferred.
• Extensive experience in institutional operations within the asset management industry.
• Strong understanding of investment products, trading, settlements, and regulatory requirements.
• Proven track record of leading and managing operations teams in a fast-paced, dynamic environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Proficiency in operational systems, technology platforms, and data management tools

Key Competencies

• Leadership and Team Management
• Operational Efficiency and Process Improvement
• Risk Management and Compliance
• Client Service and Relationship Management
• Strategic Thinking and Problem Solving
• Effective Communication and Collaboration

Customer

• Influence and drive the implementation of a customer-centric stakeholder framework, which builds positive relationships and encourages feedback.
• Manage and maintain relationships at the most senior level with the outsourced provider.
• Ensure all internal stakeholders are satisfied with IO service delivery and performance through regular stakeholder interaction.

Finance

• Ensure that appropriate strategies have adequate financial resources for the development and implementation of critical financial plans and budgets. Influence the implementation and integration thereof across the organisation.
• Set and manage the budget and expenditure of the IO function, in accordance with requirements, ensuring especially that all contracted services are delivered to according to contract.

Learning and Growth

• Integrate and drive human resource strategies across operating units to ensure optimum utilisation of human capability through effective planning and development.
• Provide leadership to the team, ensuring that new capabilities and ways of working become embedded within Institutional Operations.

Governance

• Drive the development and implementation of integrated risk, governance and compliance frameworks, ensuring the consolidation of the risk profile for an area of accountability across the value chain, managing critical risks and providing feedback.
• Ensure that there is a robust control and risk management framework in place meeting internal governance and compliance requirements.

Liberty Values

• Results Orientation (Advanced)

Technical Competencies

• Product and/or Service Knowledge (Advanced)
• Operations Risk Management (Advanced)
• Operations Management (Advanced)
• Policy implementation (Advanced)
• Decision Making and Problem Solving (Advanced)