Brights Hardware was founded in 1971 by Mr. and Mrs. Luis as a General Dealer specializing in electrical contracting and repairs. Through the years, the business has grown into a multi-faceted outlet for all one’s building material and hardware needs.
Since opening the first warehouse in Stikland, Cape Town in 1995, Brights has expanded considerably wit...
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Divisional Manager - Building, Drive Thru Yard, Frontline and Admin
Purpose: The purpose of this job is to achieve maximum sales profitability, growth and account penetration within an assigned territory or market segment by effectively selling the company’s products and related services, by sourcing new customers, doing follow ups, maintaining and increasing the business sales this includes personally contacting and securing new business accounts and customers in such a manner that achieves good customer service, resulting in achieving customer satisfaction in order to generate sales and promote the business and creating sustainable growth as well as profit margins.
KEY RESPONSIBILITIES:
Maintain and achieve growth by 10% per month.
Manage business operations in assigned division to achieve company goals.
Evaluate division performance and recommend new strategies for performance improvement.
Resolve business issues and ensure that all escalated issues are closed.
Address inquiries from customers and team members in a professional manner.
Identify resources, assign tasks and manage schedules to ensure timely deliveries.
Assist in employee recruitment, performance evaluation promotion, retention and termination activities.
Identify skill gaps and provide appropriate training for team members.
Develop, implement, and enforce best practices and processes (SOP) to ensure operational efficiency.
Oversee staff adjustments to obtain maximum productivity.
Recommend cost-reduction initiatives while maintaining quality and productivity.
Identify areas of improvement and concern and develop action plan.
Prepare and submit monthly SWOT reports monthly.
Open and close Retail Store when required.
Reduce dormant in the division.
Manage stock efficiently in the department.
REQUIREMENTS:
Matric or equivalent
Business Management qualification or studying towards one
5 years managerial experience
10 years Hardware Retail experience
Ability to Initiate and Chair Disciplinary Inquiry
Chairing disciplinary enquiry would be an advantage
Training/Experience with Talent Acquisition
Ability to communicate clearly & effectively (verbal & written) at all levels
Planning, time management & organising skills
Monitoring and evaluations skills
Problem solving & strong decision-making skills
Ability to understand relevant legislation
Good customer service, interpersonal and organizational skills
Excellent team leader with lots of self-motivation
Computer literate and proficient in Microsoft Office (Internet, E-mails, Word & Excel)
Gmail
Yahoomail