Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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Effective management of operations 100% strike rate on callagevs call cycle - Exception reports - Point of purchase standards met - Promotional compliance - Formal and informal feedback
Effective development of tactical plans for the division in line with Customer, Client and Group strategic direction and objectives Timeous sign-off of tactical plans - Formal and informal feedback - 360 feedback
Effective key account management 100% accurate information gained from client - Listing of items implemented - Promotional grid implemented - Deals and new prices listed - New products listings implemented - Formal and informal feedback
Effective stakeholder engagement and management|-Fair and transparent relationships - Contact strategy in place and executed - Problems timeously identified and resolved - 360 reviews (Project Smart) - Formal and informal feedback
Effective management of achievement of operational objectivesAchievement of sales targets - Call cycles - Opportunities are identified timeously and actioned - Optimisation of resources - ROI for the Division - Formal and informal feedback - Performance reviews - 360 feedback (Client Survey-Project Smart)
Achievement of profitability, sustainability and financial targetsExpenses within budget parameters - Income budget achieved (bottomline) - Variances timeously identified and addressed - Formal and informal feedback
Effective self managementPerformance Appraisals - Formal and informal feedback
Effective leadership and team management Formal and informal feedback - Compliance to LRA, BCEA - Climate surveys - MiReflection reports
Requirements
9-10 years’ experience in an FMCG/Retail/Sales/Marketing environment at a regional management level with a proven track record of managing people, operations and clients. Must be well connected in the FMCG trade at Key Account and Regional Level of the retailers and wholesalers|9-1o
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