Domain Advisor Senior Specialist - Cloud Architecture & Advisory (CAA) at SAP

PURPOSE AND OBJECTIVES

• Change has always been part of business, but today’s environment forces us to deal with change – both good and bad – faster than ever before. New technologies are changing how we live and work, and COVID, climate change and geopolitical tensions expose how fragile our world is. Only companies that can adapt quickly will thrive. You need to work more agile, more intelligently, more efficiently to point out new ways. And doing so takes more than just a technical migration to the cloud.
• RISE with SAP brings together everything you need to transform your business in the way that works best for you – regardless of your point of departure or how fast you want to move.
• And because we know that transformation is a journey, not a destination, RISE with SAP allows you to change not only once, but to continually transform – and we are with you during every step of the way. 
• One of the key deployment options for our customers is a Private Cloud environment. SAP provides comprehensive cloud infrastructure and managed service offerings for the private cloud and therefore acting as an essential part of the overall Cloud Strategy of SAP. RISE with SAP, private edition enables you to safeguard your existing SAP ERP investment while benefiting from a new level of flexibility.
• Tailor the software to meet your specific needs, retain the company-specific configurations and customizations of your SAP ERP system, and access the latest capabilities that give your company a competitive advantage.
• SAP allows customers to run their SAP S/4 HANA, and HANA applications, including SAP® Business Suite powered by SAP HANA and SAP NetWeaver® Business Warehouse powered by SAP HANA, in a managed private cloud environment either in SAP’s own datacenters, IaaS Hyperscalers and in customers’ existing datacenters with our RISE with SAP, Private Cloud, Customer Datacenter option.
• SAP has established strategic partnerships with the major public cloud providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers choice for their SAP private cloud deployment.
• Being part of SAP’s Customer Success organization, we are looking for highly motivated and customer-focused team members to strengthen the Cloud Architecture & Advisory team (CAA). The Cloud Architect acts as a primary point of contact for all technical topics from customer perspective and is working closely with all the other internal teams.

EXPECTATIONS AND TASKS

This is a customer facing role where you will support the sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform:

• Present in detail technical and operational aspects of the RISE with SAP Private Cloud.
• Present the requirements and value proposition for SAP private cloud on hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
• Guide customers on non-functional capabilities such Business Continuity, Cybersecurity & Compliance, Networking, Technical Operations, and service consumption. 
• Work with other teams within the Customer success board area to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.
• High proficiency in customer communications and presentations is required.
• High proficiency in the SAP product portfolio, offerings, and industry solutions. 
• Good understanding of SAP solutions (releases, platform interdependencies etc.).
• Good understanding of operational aspects (Application and Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscaler (AWS; MS Azure or GCP).
• Ability and willingness to be part of a global team of Cloud Architects.
• Willingness to undertake customer related travel on short notice.
• Fluency in English is a MUST, other language(s) will be an asset.

WORK EXPERIENCE

• 8+ years of customer facing SAP Consulting experience.
• 8+ years of solution design, enterprise architecture and or SAP implementation. 
• Experience in a customer facing pre-sales role is an advantage.
• Experience and/or certification(s) with IaaS Providers (AWS, MS Azure or GCP) and data centres is a big advantage.
• Cybersecurity & Compliance expertise.
• SAP Application Lifecycle Management and or SAP Operations.
• ITSM, Service Design & Delivery.  
• SAP HANA and S/4 HANA skills would be very helpful.