Domain Architect - Service at Weir Minerals

Purpose of Role:

• Weir’s global SAP S/4HANA transformation is a once‑in‑a‑generation programme establishing the core business platforms that will power the company for the next decade.
• As a senior leader in this journey, the Product Domain Architect brings deep Field Service expertise across SAP FSM, Salesforce, and supporting service management applications, with a proven track record of delivering world‑class field service capabilities in complex industrial environments.
• Partnering closely with the Product Domain Lead, this role drives the scoping and delivery of key Service Management capabilities including Service Delivery Planning,
• Resource Management, and Service Execution Management. The PDA ensures all initiatives are architected with a cross‑domain, end‑to‑end perspective, maintaining strong alignment with Enterprise Architecture and stepping into full domain leadership when required.
• Designed for a high‑calibre transformation expert, this role accelerates Weir’s Service Management maturity across people, process, and technology—directly enabling strategic outcomes and programme success.

Key Responsibilities

• Strategic Leadership & Partnership: Drive Service Management transformation by partnering with- and deputising for  - the Product Domain Lead, leveraging SAP Fit‑to‑Standard and Clean Core principles to maximise value across all Service capabilities.
• End‑to‑End Capability & Value Stream Ownership: Own and govern the Service Management capability and its Enterprise Value Streams (e.g., Request to Service), ensuring cross‑domain alignment and value‑driven delivery through close collaboration with other Domain Architects.
• Architecture, Solution Design & Governance: Lead the design, implementation, and optimisation of Service solutions, translating business requirements into scalable architecture; govern the domain roadmap, architectural artefacts, standards, risks, and decisions while ensuring alignment with Enterprise Architecture.
• Cross‑Domain Collaboration, Data, Integration & Innovation: Work across architecture teams to ensure coherence, guide solution architects, shape data and integration patterns, uphold strong data governance, and drive ongoing innovation through emerging service technologies and modern cloud approaches.
• Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.

Job Knowledge, Skills & Experience

• Service Process, Systems & Domain Expertise: Brings deep expertise in designing and optimising end‑to‑end Service Delivery and Management processes—including governance, resource planning, customer demand forecasting, service execution, and knowledge management—with strong understanding of industry standards.
• SAP FSM, Salesforce & Related Technologies: Experienced with SAP FSM, Salesforce, and cloud‑based ERP systems, with strong understanding of service operations, workflows, integrations, and mobile field technologies.
• Business Process Management (BPM): Working knowledge of BPM methodologies and experience using process management tools such as Celonis or Signavio.
• Agile Delivery & Portfolio Management: Proficient in Agile methodologies and portfolio management tools (e.g., Jira, Atlassian suite), with the ability to communicate, influence, and collaborate across diverse technical and domain teams.
• Leadership Mindset, Strategic Thinking & Adaptability: Demonstrates an enterprise‑wide, strategic mindset with exceptional communication and facilitation skills; comfortable leading complex, ambiguous change and constructively influencing senior stakeholders.
• Demonstrated experience operating as a Domain Architect within a large‑scale SAP S/4HANA implementation, architecting value‑driven, enterprise‑aligned solutions across complex business domains.