Dynatrace System Administrator Specialist at Datacentrix

• We are partnering with a leading organisation in the banking and financial services sector that has an immediate requirement for two (2) Dynatrace System Administrator Support Specialists. These roles form part of a critical P1 Optimise and Sustain programme, focused on supporting and enhancing the organisation’s enterprise monitoring environment.
• The successful candidate will be responsible for the ongoing administration, optimisation, and enhancement of the Dynatrace monitoring platform, enabling end-to-end transaction monitoring of mission-critical financial systems. The role is pivotal in ensuring high availability, performance stability, and operational resilience within complex, business-critical environments.

Minimum Requirements & Experience

• Bachelor's Degree in Computer Science or equivalent work experience
• Minimum 5+ years’ hands-on experience administering the Dynatrace monitoring platform
• Proven experience with Dynatrace upgrades (in-place and out-of-place)

Strong expertise in:

• Application Performance Monitoring (APM)
• Dashboards and reporting
• Synthetic and API monitoring
• Log analytics
• Experience working in a production support environment
• Solid understanding of the Systems Development Life Cycle (SDLC)
• Knowledge of Java applications and application server management
• Experience with SQL and database monitoring
• Familiarity with ETL processes and data integration monitoring
• Exposure to log monitoring tools such as Dynatrace, ELK Stack, Splunk, or Graylog
• Basic AIX / Linux system administration and server resource monitoring
• Experience managing Dynatrace licensing and compliance
• Experience with automation scripting for monitoring and maintenance (advantageous)

Key Responsibilities
The Dynatrace System Administrator Specialist will be responsible for, but not limited to, the following:

• Manage, support, and optimise the Dynatrace monitoring platform for internal and external applications
• Administer Dynatrace SaaS environments, including installations, configurations, upgrades, and maintenance
• Deploy, configure, and manage Dynatrace agents across application and infrastructure environments
• Configure alerts, thresholds, and monitors for application, OS, and infrastructure parameters
• Build, customise, and maintain dashboards and performance reports
• Migrate synthetic monitors from legacy monitoring tools to Dynatrace
• Perform application performance analysis, tuning, and root cause troubleshooting
• Monitor server resources (CPU, memory, disk) and proactively address performance bottlenecks
• Monitor and support ETL processes, identifying and resolving failures or data inconsistencies
• Perform routine server maintenance and ensure systems are patched and secure
• Identify and implement automation opportunities to improve monitoring efficiency
• Produce and maintain operational documentation, best practices, and procedures
• Provide training and structured knowledge transfer to client teams
• Collaborate with cross-functional teams including infrastructure, application, and data engineering teams

Key Deliverables

• Stable, optimised, and fully supported Dynatrace monitoring environment
• Accurate dashboards, alerts, and performance reports
• Proactive identification and resolution of performance issues
• Documented procedures, best practices, and operational guides
• Structured training and knowledge transfer to internal client teams