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  • Posted: Jun 8, 2024
    Deadline: Not specified
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  • Ares Holdings, a South African company, connects global brands with Southern African consumers through a multi-channel network encompassing 2500+ wholesale doors, 50+ retail stores, and e-commerce platforms. Our business model promotes long-term and sustainable brand growth within the footwear, apparel, and accessories sector.
    Read more about this company

     

    E-Commerce Manager - Fast Growing Premium Fashion Brand

    Responsibilities:

    E-commerce Strategy:

    • In line with the regional and global directives, define, develop and execute on annual/long-term strategy for the department
    • Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
    • Execute seasonal strategies to support and meet revenue and margin targets
    • Determine specific product category opportunities to maximise growth areas
    • Develop and implement initiatives to ensure that the site delivers the best shopping experience for our customers
    • Develop and continuously optimise the e-commerce marketing

    Operational Partnerships

    • Planning: ensure pricing is competitive, ensure activations and buys are representative for growth
    • Supply Chain: ensure accurate and timely ordering and delivery of product into the market, ensure effective freight review and digital warehouse transformation planning
    • Global Digital: support key infrastructure projects (SEO, PWA, SFCC), support global E-Comm direction
    • Merchandising: ensure assortment is well matched for online platform, ensure seasonal processes are in place
    • Local/EU and Global Marketing: align on performance marketing metrics and tactics and develop a digital model
    • Retail: Define Omni DTC initiatives and align on marketing calendar
    • Supply Chain and Marketing: Align on role of channels, drop-shipment strategy and promotional calendar        

    E-Commerce Reporting and Analytics:

    • Analysis and reporting of the e-commerce related performance
    • Monitoring and evaluation of users' behaviour to derive suggestions for improvements
    • Meet all global reporting requirements (KPI, Data and Performance) as and when needed

    Lead:

    • Lead and manage the team responsible for uploading all content, product, and promotions
    • Manage the online fulfilment team on a day-to-day basis
    • Manage the relationship with our external and internal development and local and global digital and marketing teams
    • Manage recruiting, onboarding, mentoring and succession within the department
    • Manage the logistics relationships to ensure exceptional service for our customers

    Requirements:

    • Degree in e-Commerce, Retail, Business or any other related field
    • Strategic agility and able to articulate the vision and purpose
    • Well-developed understanding of data analysis as well as website metrics
    • 3+ years' management experience in an e-commerce trading/retail environment
    • Strong understanding of website design, development, and tracking
    • Exercises sound judgment based on analysis, experience and fit for purpose
    • Experience in online planning or buying
    • Ability to interpret web analytics, tracking, and reporting, and knowledge on how to improve these metrics
    • Proven ability to maintain tight budget controls
    • Ability and experience in managing a dynamic, diverse and decentralised team
    • Drives collaboration and promotes teamwork
    • MS Office proficiency
    • Valid driver’s license and own car essential

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ares Holdings on aresholdings.simplify.hr to apply

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