New Jobs Vacant at Ares Holdings

Key Responsibilities:

Project Coordination:

• Assist in the planning, initiation, and management of all Ares projects.
• Coordinate project activities, resources, and information.
• Ensure project documentation is complete, current, and stored appropriately.

Stakeholder Communication:

• Serve as a point of contact for project stakeholders.
• Facilitate communication between project team members and stakeholders.
• Prepare and distribute regular project status reports.

Scheduling and Resource Management:

• Develop and maintain detailed project schedules.
• Assist in resource allocation and management.
• Track project deliverables and ensure timely completion.

Risk and Issue Management:

• Identify potential project risks and issues.
• Assist in the development and implementation of mitigation strategies.
• Monitor and report on project risks and issues.

Quality Assurance:

• Ensure projects adhere to quality standards.
• Assist in the preparation and execution of project testing and validation.
• Conduct post-project evaluations and identify areas for improvement.

Administrative Support:

• Organize and facilitate project meetings, including preparing agendas and taking minutes.
• Maintain project management tools and systems.
• Support the preparation of project proposals and presentations.

Qualifications:

• Education: Bachelor’s degree in Project Management, Information Technology, Business Administration, or a related field.
• Certifications: PRINCE2 Foundation or Practitioner, or PMI certification (e.g., CAPM, PMP).

Experience:

• Minimum of 2-4 years of experience in project management, preferably within the retail sector.
• Experience with IT business systems and integrations.

Technical Skills:

• Proficiency in project management software (e.g., monday.com, MS Project).
• Basic understanding of supply chain, systems architecture, and system integration principles.
• Strong documentation, critical path, and process mapping skills

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Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

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Key Responsibilities:

• Display Design and Layout: You will be responsible for planning and executing the layout and design of brand product displays in accordance with brand guidelines and seasonal themes. This involves arranging merchandise, signage, props, and graphics in an aesthetically pleasing and strategic manner.
• Product Presentation: You will ensure that the brand products are showcased effectively to maximize their visual impact. This includes arranging products by category, style, colour, or other criteria to create visually appealing presentations. You will also be responsible for properly tagging and pricing merchandise.
• Store Communication: Collaborating with store management and staff is crucial in your role. You will work closely with store managers and sales associates to understand product priorities and sales goals, as well as provide them with guidance on visual merchandising standards and updates.
• Window Displays: Creating eye-catching window displays that capture the attention of passers-by is a key aspect of your role. You will design and install window displays that effectively promote brand products and align with current promotions or campaigns.
• Visual Standards: You will ensure that all brand visual merchandising standards are consistently upheld in each store. This includes monitoring the implementation of visual guidelines, ensuring proper signage placement, and maintaining a clean and organized visual presentation throughout the store.
• Seasonal and Promotional Changes: As a Visual Merchandiser, you will be responsible for updating displays to reflect seasonal changes, new product launches, and promotional events. This may involve collaborating with marketing teams to incorporate campaign materials and messaging into the visual merchandising displays.
• Inventory Management: While not the primary focus of your role, you may assist in monitoring inventory levels and coordinating with store management to ensure adequate stock levels for visual merchandising purposes.
• Training and Support: You may be responsible for providing training and support to store staff on visual merchandising techniques, standards, and product knowledge to ensure consistent execution across all stores.
• To excel in this role, you should have a strong sense of visual aesthetics, creativity, and an understanding of the brand and target audience. Excellent communication and organizational skills are essential, as you will be working closely with store teams. Additionally, staying updated on the latest trends in visual merchandising and retail design can help you bring fresh ideas to the role.

AD Hoc duties:

• Respond to emails and office correspondence
• Keep work area clean and tidy
• Support the mission, vision and core values of the company
• Meet prescribed deadlines and targets
• Professional interaction and liaison with customers, suppliers and employees at all times
• Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time.

Qualifications:

• Grade 12
• Previous experience in a similar role or an internship is desirable.
• Excellent written and verbal communication skills, with a strong attention to detail.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite.
• Basic understanding of analytics and reporting tools is a plus.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Team player with excellent interpersonal skills, capable of collaborating cross-functionally.
• Creative mindset with the ability to contribute ideas and think outside the box.

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SYSTEM DESIGN AND ANALYSIS

• Elicit and document detailed system requirements, ensuring alignment with organizational goals
• Design and model system components, processes, and data structures to meet specified requirements.
• Create system specifications, including flowcharts, diagrams, and documentation for both internal and external developers and other stakeholders
• Evaluate existing software systems to identify areas for improvement and optimization.
• Analyse business processes and user requirements to recommend and implement system enhancements.
• Develop and execute test plans to validate the functionality and reliability of integrated systems.

COLLABORATION and CONSISTENCY

• Collaborate with cross-functional teams, including BA, IT, finance, planning, and operations, to identify issues and gaps in systems and integrations
• Work closely with business users across the brands to understand their needs and provide technical solutions.
• Ensure consistency across the group with regards to processes and data interpretation and integration
• Collaborate with software developers and architects to align integration solutions with overall system architecture

SYSTEM IMPLEMENTATION and MAINTENANCE

• Be involved in the end-to-end process of identifying, evaluating, and implementing technology solutions that address business challenges.
• Work closely with cross-functional teams to define requirements, design solutions, and ensure successful deployment.
• Maintain detailed documentation of integration processes, configurations, and data mappings.
• Create user guides and training materials for stakeholders involved in the integrated systems across the business
• Implement monitoring tools and processes to proactively identify and address system and integration issues.
• Perform routine maintenance and updates to keep systems and integrations running smoothly.
• Provide training to end-users on new system functionalities, processes and integrations
• Offer ongoing support and troubleshooting for system and integration-related issues escalating to third party service partners where necessary.

INTEGRATIONS

• Design and plan integration solutions to ensure effective communication and data flow between different applications.
• Configure and customize software systems to meet integration requirements.
• Collaborate with external (or internal) development teams to implement custom connectors or middleware for seamless integration.
• Define data mapping and transformation rules for integrating data across diverse systems.
• Ensure data integrity and accuracy during the integration process.

Requirements

• Market Analysis: The ability to conduct market research and analysis to identify trends, opportunities, and threats in the industry.
• Data Analysis: Understanding and using data analytics to make informed decisions and assess the effectiveness of business development strategies.
• Business Process: Strong understanding of business processes and the ability to translate business requirements into technology solutions.
• SAP: Strong Understanding of SAP Business One
• Shopify: Understanding of Shopify
• Systems: Familiarity with the various other software systems and platforms used across Ares
• Data Analysis: Proven experience in data analysis, reporting, and business intelligence.
• Attention to Detail Attention to detail and a commitment to data accuracy.
• Analytical: Strong analytical and problem-solving skills
• Integrations: Knowledge of integration technologies, APIs, and middleware solutions.

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Responsibilities:

E-commerce Strategy:

• In line with the regional and global directives, define, develop and execute on annual/long-term strategy for the department
• Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
• Execute seasonal strategies to support and meet revenue and margin targets
• Determine specific product category opportunities to maximise growth areas
• Develop and implement initiatives to ensure that the site delivers the best shopping experience for our customers
• Develop and continuously optimise the e-commerce marketing

Operational Partnerships

• Planning: ensure pricing is competitive, ensure activations and buys are representative for growth
• Supply Chain: ensure accurate and timely ordering and delivery of product into the market, ensure effective freight review and digital warehouse transformation planning
• Global Digital: support key infrastructure projects (SEO, PWA, SFCC), support global E-Comm direction
• Merchandising: ensure assortment is well matched for online platform, ensure seasonal processes are in place
• Local/EU and Global Marketing: align on performance marketing metrics and tactics and develop a digital model
• Retail: Define Omni DTC initiatives and align on marketing calendar
• Supply Chain and Marketing: Align on role of channels, drop-shipment strategy and promotional calendar        

E-Commerce Reporting and Analytics:

• Analysis and reporting of the e-commerce related performance
• Monitoring and evaluation of users' behaviour to derive suggestions for improvements
• Meet all global reporting requirements (KPI, Data and Performance) as and when needed

Lead:

• Lead and manage the team responsible for uploading all content, product, and promotions
• Manage the online fulfilment team on a day-to-day basis
• Manage the relationship with our external and internal development and local and global digital and marketing teams
• Manage recruiting, onboarding, mentoring and succession within the department
• Manage the logistics relationships to ensure exceptional service for our customers

Requirements:

• Degree in e-Commerce, Retail, Business or any other related field
• Strategic agility and able to articulate the vision and purpose
• Well-developed understanding of data analysis as well as website metrics
• 3+ years' management experience in an e-commerce trading/retail environment
• Strong understanding of website design, development, and tracking
• Exercises sound judgment based on analysis, experience and fit for purpose
• Experience in online planning or buying
• Ability to interpret web analytics, tracking, and reporting, and knowledge on how to improve these metrics
• Proven ability to maintain tight budget controls
• Ability and experience in managing a dynamic, diverse and decentralised team
• Drives collaboration and promotes teamwork
• MS Office proficiency
• Valid driver’s license and own car essential

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Job Summary:

Marketing and PR

• Work closely with sales and GM on strategic marketing plan
• Working with sales & retail teams on events and Ideas
• Drive ideas and initiatives from cradle to grave
• Launching Marketing Campaigns
• Develop and maintenance of the marketing calendar
• Work with sales in maintaining the marketing budget
• Branding
• Reporting on all marketing initiatives (Visuals and written)

Retail Store Marketing

• Involvement in In-store POP
• Promotions and Promo items
• Work with retail sales manager in planning media launches

Wholesale in store marketing

• Grass roots events management
• Window displays
• Development of customized POP to best meet the needs of all wholesale accounts
• In-store product training
• Visual merchandise training
• Promotions and Promo Items
• Oversee VM and Product Training

Abroad correspondence and reporting

• Marketing budget
• Newsletter
• Conference calls

General

• Consumer Pamphlets
• Sales catalogues
• Data collection (Electronic and physical collection)

Requirements

• Tertiary education: Marketing/ advertising diploma/ administrative diploma
• Minimum of 2 years working experience
• Understanding of brands output in the industry
• Extreme Competence and excellence in excel and PowerPoint
• Driven to set and achieve ambitious KPIs
• Creative thinking
• Proactive and takes initiative
• Hungry to learn, ambitious to succeed
• Willing to cover all aspects of what's required - a small team often works beyond their role
• Highly organised, dependable, punctual and resourceful
• Team player/ collaborator

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Key Responsibilities

Buying Strategy

• Attend brand seasonal sales meetings and other relevant travel requirements. Select from the pre-existing range, making intuitive selections that suit the SA customer, so optimums are achieved alongside other developing.
• Become and remain the regional subject matter expert in terms of product features, specifications, and categorisation.
• Establish shipment plan and identify consolidation opportunities for cost reduction based on OOR reconciliation.
• Understand the current wholesale and retail strategy and make recommendations in developing product strategies and range building in line with the business vision.
• Maintain strong awareness of the commercial potential of product in the market from a price point of view and assist in developing appropriate pricing structures.
• Assist Planner in identifying sales patterns for future seasons and place forecasts and orders for the SA market.

Operational Partnerships

• Manage the delivery of samples to Head Office as necessary maintaining responsibility for this inventory until signed over to the relevant merchant.
• Work with marketing, sales, and Planner to set up promotions to drive underperformers to clear stock.
• Conduct sell-ins promoting new, fresh product to Retail and Wholesale clients.
• With the sales and marketing functions, manage the full GTM sales process from planning, co-ordinating and developing sales tools that directly support the sell-in process for both existing and new accounts (catalogues, pricelist lists, order forms, delivery dates, showroom prep, catering, trade marketing support)
• Review previous season merchandise with Planner to identify possible reasons for success or non-performance and note for future reference.
• Ensure optimal samples are selected that are applicable to the South African market.
• Ensure that buy-plans are well detailed and clearly understood by team members and relevant stakeholders.
• Meet range development deadlines in order to ensure supplier deadlines are met.
• Manage Stock levels in line with orders!
• Assist Retail Ops team in the opening of new Brand House stores with specific focus on stock planning.
• Ensure along with Visual Merchandiser and Retail manager that product is displayed in all stores according to brand Standards.
• Ensure accurate requested ship dates to ease cash flow pressures.

 Reporting and Analytics

• Develop and continually evaluate all reports in order to monitor stock arrival in SA, sales, history, seasonal sales analysis, aged inventory etc.
• Report on inventory tracker and forecasting report
• Feedback market trend information to the team and suggest best merchandising practice to maximise turnover.
• Assist in the mapping and architecture of the IT system for order management, logistical support, buying, point of sale, order tracking and Bl tools etc.
• Develop and continually evaluate all reports in order to establish sales history, seasonal sales analysis, aged inventory & liquidation plans etc.
• Review relevant historical information and make recommendations to management and Wholesale customers for product segmentation in stores.
• Build and manage a consumption tool to react early to plan across channels.  

 Requirements:

• Relevant Degree (BCom) or related Diploma in Retail Management/Planning/Supply Chain/Merchandise Management
• 3 - 5 years’ experience in a similar role
• Knowledge of an ERP system

Critical Competencies:

• Strategic agility and able to articulate the vision and purpose.
• Ability and experience in managing a dynamic, diverse, and decentralised team.
• Advanced Excel skills
• Highly numerate, analytical, and detailed orientated

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Sales & Business Development 

• Set & communicate daily sales targets to everyone on the team including casuals
• Focus the team on delivering excellent customer service
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales
• Grow customer data base and communicate offers regularly

 Team Management

• Build a team environment through daily team meetings and providing regular feedback
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
• Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

Inventory

• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Run daily negative stock report and request relevant adjustments
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained to Birkenstock standards
• Run daily inventory reports

Daily Operations

• Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
• Ensure visual merchandising of the stock and windows complies Birkenstock standards
• Open and close the store
• Reconcile cash to end of day tender report and prepare banking.
• Bank takings.

Month End

• Prepare month end reports.

Individual Attributes:

• Outgoing determined self-starter
• Retail management experience preferably at a national retail chain
• Demonstrated ability to achieve sales budgets
• Proven people management and leadership shills
• Excels at coaching, driving and developing a team
• Extensive stock management experience
• Proven merchandising skills.
• Excellent attention to detail.

Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

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Company Values:

• We Will – Love Athletes
• We Will – Stand for Equality
• We Will – Fight on Together
• We Will – Create Fearlessly
• We Will – Always Connect
• We Will – Stay True
• We Will – Think Beyond
• We Will – Celebrate the Wins

Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

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Company Values:

• We Will – Love Athletes
• We Will – Stand for Equality
• We Will – Fight on Together
• We Will – Create Fearlessly
• We Will – Always Connect
• We Will – Stay True
• We Will – Think Beyond
• We Will – Celebrate the Wins

Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

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Responsibilities:

Sales

• Maximise Sales by driving conversion
• Set & communicate daily sales targets to everyone on the team including casuals. Report actual v target results three times during each day to all staff.
• Focus the team on cross & up selling
• Create relationships with podiatrists, running clubs & gyms in the area to generate sales
• Grow Rewards program data base
• Ensure all customer orders are accurately processed with one working day
• Achieve gross margin targets

Team Management

• Build a team environment through daily team meetings. Allocate tasks.
• Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Crocs standards
• Drive conversion through traffic analysis & rostering
• Master feedback process & provide monthly feedback to all team members
• Develop the team through regular Tech, Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Follow up with all customers queries or requests within 24 hours always
• Execute the months Mystery Shopping action items
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Complete weekly time sheets, & coordinate lunch breaks
• Ensure all staff wear lanyards & the correct uniform/tech apparel

Inventory

• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Execute mark downs as directed
• Run daily negative stock report and request relevant adjustments
• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment
• Run & action the daily inventory reports
• Review the store sell through report. Remerchandise or adjust replenishment levels as required
• Quarterly stock takes: This includes the planning of stock take and making sure all preparation is completed, signed off and filed.
• Make sure all necessary paperwork for stock take is printed off, filed and sent through to the Regional Brand Manager.
• Review the stock status and pending transfers report that gets sent out weekly. Follow up that appropriate investigation are getting done.
• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system

Operations

• Ensure VM and windows comply with Birkenstock standards
• Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
• Open and close the store
• Reconcile cash to end of day tender report & complete & sign the end of day banking book
• Bank takings
• Complete month end Stock Receipt report
• Complete month end Sales report
• Proactively manage controllable store expenses; discounts given, petty cash, stationery, phone, cleaning etc.
• Ensure compliance with the operational health and safety policy

Month End

• Prepare month end reports
• Complete Return to Supplier report
• Prepare sales report with budget variance explanations.
• Grade 12 or Equivalent
• 2 years’ experience in a similar capacity
• Willing to work shifts
• Valid Drivers’ Licence
• Own Vehicle advantageous

Competencies Required:

• Working experience within the retail
• Proven sales ability
• Customer service
• Excellent negotiation and communication skills
• Highly organized and deadline driven
• High attention to detail
• Adaptable
• Effective team management

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Key Performance Areas

Cashbook

• Review and oversight of the following
• General processing
• Credit card processing
• Petty cash processing
• Record journal entries

Data Capturing and Reconciliation

• Prepare reconciliations for each balance sheet account.
• Review cash & credit card account reconciliations
• Record journal entries
• Capture statutory returns: PAYE, SDL, VAT
• Capture payroll journals

Creditors Control

• Capture invoices
• Prepare payments.
• Record journal entries

Supervise Team

• Supervise the debtors and creditors clerk, including daily support, performance reviews and career planning.

General

• Assist with preparation of budget models.
• Managing UA account and preparing payment forecasts based on goods landed and due.
• Weekly review of FEC and additional cover forecast based on statement and forecast inbound report. Monitor forward exchange contract expiry dates and notify CFO to extend/draw down.
• Assist auditors with any queries arising in the audit.
• Assist with any ad hoc duties!

Reporting

• Preparation of monthly management accounts including presentation and analysis of accounts to FM
• Cash flow weekly template updates
• Weekly sales tracker preparation and margin review
• VAT return and liability reconciliation
• VAT turnover reconciliation (month and period to date)
• Sales system reconciliations - POS (Shopify and Cistech / new POS)
• Fixed asset register maintenance and General Ledger reconciliation
• Inventory valuation and reconciliation to General Ledger
• Assisting FM in monthly provisions
• FX provisions based on shipment update, discount provision, stock write off provision, etc
• Payroll reconciliation SAGE to General Ledger (month and period to date)
• Rental Commitment schedule update and General Ledger reconciliation
• POS reconciliation – financial controller signing off on it daily.

Requirements

• Relevant tertiary qualification (BCom or similar)
• Exposure to articles
• At least 3 years’ working experience within a retail or similar environment.
• Knowledge of an accounting system – knowledge of SAP Business One would be advantageous.
• Advanced knowledge of Excel
• Able to handle large volumes of data
• Analytical
• Pressure resilient